Team Concierge

Summary

We are seeking an organized, proactive, and detail-oriented Real Estate Team Assistant to support our daily operations and keep our team moving efficiently. In this role, you will serve as the operational backbone for our agents, handling essential field assignments, managing general office tasks, and ensuring smooth transaction workflows. From assisting with listing preparation to executing critical administrative errands, your support allows our team to focus on high-level client service and closing deals. The ideal candidate is a reliable self-starter with strong time-management skills, exceptional communication, and a adaptable, "can-do" attitude.

Responsibilities

• Field Support: Run essential property-related errands, including placing and removing lockboxes, installing or picking up yard signs, delivering earnest money checks, and dropping off key sets or marketing materials.
• On-Site Listing Preparation: Attend professional media sessions (photos, videos, 3D tours, and floor plans) at property sites to ensure homes are presentable, lights are on, access is provided, and vendors have full support.
• Agent Administrative Assistance: Assist real estate agents with day-to-day administrative tasks, such as assembling client onboarding folders, printing open house packages, updating database records, and managing agent calendar invites.
• Office Operations: Oversee general office functionality by maintaining inventory of marketing materials and property signs, ordering supplies, managing incoming/outgoing mail, and more
• Property Access & Coordination: Act as a reliable point of contact to meet inspectors, appraisers, contractors, or deliver items to clients and closing attorneys on time when agents are in the field.
• Listing & Closing Administrative Support: Assist with entering listing details into team tracking sheets, uploading transaction documents to internal drives, and verifying that property flyers and marketing materials are stocked at active listings.
• Client & Vendor Interaction: Provide friendly, professional communication when interacting with clients, vendors, title companies, and office guests, ensuring a polished image for the team.
• Become familiar with PLACE Technology.

Qualifications

• Strong attention to detail and time management skills
• Proactive servant leader who is willing to do whatever it takes
• Skilled at protecting time and resources of leaders and team members
• Exemplifies a team player who demonstrates extreme ownership
• Strong positive and direct written and verbal communication skills
• Creative problem solver who can follow existing processes and create new ones
• Experience with Google Apps for Business
• Interest in real estate sales and operations

About-our-team

The Houk Group is a storied brand in the agent training realm. We are now powered by PLACE, a broker-agnostic business services and technology platform transforming the industry for top agents and their customers. Join and gain in-house marketing and design services, daily live professional development opportunities, superior technology that eliminates up to 75% of daily tasks, and more. We invest in your future by providing opportunities for personal and professional growth, so you can dream bigger while gaining exponential leverage and success within our powered by PLACE team.