Team Lead (Accounting & Outsourcing)

Role Overview

The Team Lead is responsible for overseeing day-to-day accounting operations, reviewing work prepared by team members, ensuring high-quality client deliverables, and supporting the development of staff. This role requires strong technical knowledge, leadership capability, and operational discipline to maintain CKP’s standards of accuracy, timeliness, and service excellence.

Key Responsibilities

A. Client Delivery and Technical Review

• Review full sets of accounts, management reports, SST computations, and financial analyses.
• Ensure compliance with MFRS/MPERS and CKP quality standards.
• Lead and monitor month-end and year-end closing processes.
• Prepare or review audit schedules, consolidation reports, and supporting documents.
• Provide timely and professional responses to client queries and technical issues.

B. Team Leadership and People Management

• Lead, supervise, and mentor a team of 3–4 associates and senior associates.
• Plan and allocate workload to ensure efficiency and balanced team capacity.
• Conduct technical training, on-the-job coaching, and performance evaluations.
• Support staff development through structured competency improvement plans.
• Maintain a culture of accountability, professionalism, and continuous growth.

C. Process, SOP, and Technology Enhancement

• Implement and promote the use of digital tools such as Xero, Dext, Syft, Lark and tools/system implemented by the Company.
• Identify workflow gaps and recommend improvements to enhance efficiency.
• Ensure adherence to CKP’s internal SOPs and documentation requirements.
• Support the development and refinement of new processes aimed at improving productivity and service quality.

D. Client Relationship Management

• Serve as the primary point of escalation for assigned clients.
• Support senior management during client meetings and presentations.
• Maintain high levels of client satisfaction and retention.
• Identify opportunities to introduce additional CKP services such as payroll, advisory, or CFO-related support.

Key Performance Indicators (KPIs) :

• Timeliness of monthly and quarterly deliverables
• Accuracy and error rate of reviewed work
• Team productivity and effectiveness
• Client satisfaction and renewal rates
• Technology adoption and workflow compliance
• Profit margin of assigned client portfolio
• Staff growth and retention within the team

Required Qualifications and Skills :

• Degree in Accounting, Finance, or a related discipline
• Professional qualifications (ACCA, CPA, MICPA) are an advantage
• Minimum 3–5 years of experience in accounting, audit, or outsourcing
• Strong technical understanding of MFRS, full set of accounts, and SST
• Prior experience leading or supervising junior team members is preferred
• Proficient in cloud accounting systems; Xero experience is an added advantage
• Strong communication, analytical, and problem-solving skills
• Ability to manage deadlines, handle pressure, and prioritize multiple tasks

CKP Competency and Cultural Expectations :

• Demonstrates accountability, reliability, and professionalism
• Committed to high-quality work and continuous improvement
• Adopts a growth mindset and is open to learning new technologies
• Able to work collaboratively and maintain a positive team environment
• Shows initiative in identifying issues and proposing practical solutions

Career Development Path :

Team Lead → Assistant Manager → Manager → Senior Manager → Director → Partner

Progression opportunities are available based on performance, leadership capability, and alignment with CKP’s strategic direction. Exposure to CFO Advisory, SME Advisory, Valuation, and Technology Implementation roles may be offered as part of career advancement.

Benefits:

• Dental insurance
• Free parking
• Meal allowance
• Opportunities for promotion
• Professional development