Team Lead

Company Overview

At O.N.E. Transport Group, we do more than move packages; we drive Alberta's commerce. For over 18 years, our team has been the backbone of our success, providing expert logistics and warehousing services to every corner of the province.

We see every delivery as a vital link, and we empower our employees to deliver with safety, efficiency, and pride.

· We Invest in Our People: We are deeply committed to creating a safe, supportive, and fulfilling work environment where you can thrive.

· We Value Integrity: We are proud of our Alberta roots and are dedicated to building strong, positive relationships within the communities we serve.

· We Are a Team: We succeed together by focusing on reliability and excellent service.

Job Overview

The Team Lead oversees branch operations and staff, including drivers and sorting team members. This role ensures smooth daily operations, resolves employee and customer concerns, and maintains strong communication with both internal teams and clients. The Team Lead fosters a positive work environment, motivates staff, and drives performance aligned with company goals.

Responsibilities and Duties

• Overseeing all work in the branch, setting clear direction and expectations, and keeping staff focused on objectives.
• Oversee daily operations of all divisions of O.N.E. Transport Group.
• Helping manage fleet-related issues.
• Dispatch deliveries and pickups when opening the branch.
• Doing deliveries and/ or pickup when there is a high volume or if the branch is short of drivers.
• Maintaining a clean and organized Branch.
• Taking stock of supplies and requesting them from the appropriate person.
• Supervise branch staff, including drivers and sorting team members.
• Set clear direction and expectations to keep staff focused on objectives.
• Train new drivers and sorters about their job and how to use handheld devices.
• Train, coach and take care of the development of the team.
• Participate in recruitment, performance management, and employee development plans.
• Follow progressive discipline and document incidents when required.
• Conduct a weekly/monthly tailgate or safety meetings.
• Developing and maintaining relationships with clients and customers.
• Address customer concerns and ensure high service standards.
• Participation in management team meetings.
• Prepare and submit all the required reports.
• Opening or closing the depot.
• Oversee and help with warehouse operations.
• Ensure adherence to safety protocols and PPE requirements.
• Willing to go on the road when required.
• Occasional travel may be required based on operational needs.
• Assist with any other tasks as required.

Job Requirements

• Reliable and punctual.
• Should have reliable transportation to get to/from work.
• Think holistically and be hands-on concerning significant daily challenges.
• Review and abide by company policies and procedures.
• Able to prioritize and multitask effectively.
• Good time management and organizational skills.
• Able to follow directions.
• Comfortable working in a fast-paced environment.
• Able to do repetitive tasks.
• Hard-working and team player.
• Ability to drive 16’ Cargo vans up to a 5-ton truck an asset.
• Ability to drive a Forklift.
• Able to lift/carry/push up to 75 Lbs and up to 150 Lbs with assistance.
• Should be comfortable with a flexible schedule.
• Must adhere to all safety protocols, including the proper use of Personal Protective Equipment (PPE). Safety vests are provided by the organization; however, employees are required to supply their own steel-toe footwear.

Qualifications and Skills

• Strong interpersonal skills - Excellent communication skills, both verbal and written.
• Confidence and skillful negotiating skills.
• Demonstrated commitment to continuous improvement.
• Demonstrated leadership skills.
• Computer literate.
• Strong organizational skills to give the team direction.
• Able to work effectively independently under minimal supervision and as a team member.
• Strong customer service focus supported by solid time management and prioritization skills.
• Ability to adapt to ongoing changes.
• Attention to details.
• Knowledge of how to use and troubleshoot handheld devices.

Certifications/Requirements

• High school diploma/GED required.
• A minimum of 2 years of experience in the relevant field will be an asset.
• Valid Drivers License.
• Driver’s Abstract.

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and welcome applications from all qualified individuals. We do not discriminate based on race, colour, ancestry, place of origin, religious beliefs, gender, gender identity, gender expression, age, physical disability, mental disability, marital status, family status, sexual orientation, or source of income.

Job Types: Full-time, Permanent

Pay: $59,000.00 per year

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Vision care

Ability to commute/relocate:

• Grande Prairie, AB T8V 8B8: reliably commute or plan to relocate before starting work (preferred)

Education:

• Secondary School (preferred)

Experience:

• Supervising: 2 years (required)

Language:

• English (required)

Licence/Certification:

• Class 5 Drivers License (required)

Work Location: In person