Globiva
Team Lead
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹325,000 – ₹475,000 / year
Location:
Kolkata, West Bengal, India
Work mode:
Onsite
Published on:
26 August 2026
What they need
Urgent Hiring For Team Leader(Voice sales process)
Day Shifts
6 days working
Salary 25000-38000 Inhand
Contact HR - Anand -9953117870 // Priyanka -9123922577
Location - Kolkata Salt-lake Sector -5
- Lead a team of associates for a leading life insurance in India, ensuring high-quality service delivery and adherence to insurance regulatory standards.
- Increase quality of work by targeted coaching and process improvements.
- Maintained an average shrinkage rate, optimizing team productivity and resource utilization.
- Boosted business conversion rates by implementing strategic initiatives and enhancing team performance.
- Monitored team performance, provided coaching, and implemented strategies to improve productivity and client satisfaction.
- Coordinated with management to align team objectives with organizational goals, driving operational efficiency.
- Conducted training sessions to enhance team skills and adapt to new processes and technologies.
- Resolved escalated customer issues with a focus on analytical problem-solving and effective communication.
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