Team Lead

Lead the accurate and timely delivery of end-to-end accounting services for a portfolio of US-based clients. The role combines final-level accounting review, client communication, workflow ownership, people leadership, quality control, and continuous process improvement in an outsourced accounting environment.

Key Responsibilities

1. Client Delivery & Portfolio Management

• Own service delivery for assigned US clients and act as the first point of escalation for accounting and operational matters.
• Plan recurring deliverables, monitor due dates, manage priorities, and ensure adherence to agreed service levels and client-specific calendars.
• Lead periodic client calls, communicate status and risks clearly, resolve queries, and build trusted working relationships with US stakeholders.
• Support client onboarding, transition, process stabilization, and documentation of client-specific accounting requirements.

2. End-to-End US Accounting Review

• Review bookkeeping and accounting activities across accounts payable, accounts receivable, bank and credit-card reconciliations, payroll entries, loans, fixed assets, prepaid expenses, accruals, and intercompany transactions.
• Oversee month-end and year-end close activities, including journal entries, account reconciliations, schedules, trial balance review, and closure of open items.
• Review profit and loss statements, balance sheets, cash-flow information, general ledgers, and supporting schedules for accuracy, completeness, and consistency.
• Ensure transactions and financial reports are aligned with client policies, applicable US GAAP principles, and documented accounting treatment.
• Coordinate audit, tax, and year-end support by preparing accurate schedules and responding to information requests.

3. Quality, Controls & Risk Management

• Perform final-level review before deliverables are released to clients and maintain a strong focus on accuracy, timeliness, and evidence-based review.
• Identify unusual balances, unreconciled items, duplicate or missing entries, aging issues, and process-control gaps; drive timely corrective action.
• Maintain SOPs, checklists, review notes, process maps, and client documentation; ensure team adherence to approved procedures.

4. Team Leadership & Capability Building

• Allocate work based on client priorities, complexity, capacity, and individual capability; monitor progress and rebalance workload when required.
• Guide team members on accounting treatment, review queries, client communication, and problem resolution.
• Conduct regular one-to-one discussions, provide timely feedback, support performance improvement, and contribute to goal setting and appraisal inputs.
• Train and mentor new and existing team members; identify skill gaps and coordinate targeted learning interventions.
• Promote ownership, collaboration, accountability, and a client-focused culture within the team.

5. Operational Excellence

• Monitor productivity, quality, utilization, turnaround time, rework, and pending-item trends; report risks and recovery actions to management.
• Identify opportunities to standardize, simplify, automate, and strengthen accounting workflows and review controls.
• Partner with internal teams such as Tax, Payroll, HR, Technology, and Quality to resolve delivery dependencies and improve client outcomes.
• Participate in hiring and technical evaluation of accounting talent when required.