Foundever
Team Lead
25 days ago
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Important information
Contract type:
Permanent
Salary:
₹550,000 – ₹750,000 / year
Location:
New Delhi, Delhi, India
Work mode:
Onsite
Published on:
30 September 2026
What they need
Role & Responsiblity
We are currently hiring for the Team Leader - Operations for a US Travel Ticketing Voice Process.
Job Details
Shift Timings :24/7
Working Days : 5 days a week
Work mode : Onsite Role
Weekly Off : Rotational Shift & 2 Rotational off.
Work Location : Gurgaon Sector 30
Experience : Minimum 3 Years of mandatory including at least 1 year of Team Leader experience.
Communication: Excellent English Communication Skills (verbal and written).
Key Responsibilities:
Attrition & Shrinkage Management.
People Management & Development
Coaching and Performance
Metric Control and Adherence
Bottom Quartile Management
Process and Policy Governance
Client and Stakeholder Reporting
Target Achievement
Preferred candidate profile
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