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Team Lead
Skills
22 days ago
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Important information
Contract type:
Permanent
Location:
Gurugram, Haryana, India
Work mode:
Onsite
Published on:
5 October 2026
What they need
The Lead - Contact Centre will be responsible for managing end-to-end contact centre operations, ensuring superior customer experience, service quality, team productivity, regulatory compliance, and efficient resolution of customer queries across inbound and outbound channels. The role will drive operational excellence, customer satisfaction, and continuous process improvements while leading a high-performing team.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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