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Onsite

Team Lead

IIFL Home Finance

Team Lead

Skills

Process ImprovementComplianceRegulatory Compliance

22 days ago

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Important information


Contract type:

Permanent

Location:

Gurugram, Haryana, India

Work mode:

Onsite

Published on:

5 October 2026

What they need


The Lead - Contact Centre will be responsible for managing end-to-end contact centre operations, ensuring superior customer experience, service quality, team productivity, regulatory compliance, and efficient resolution of customer queries across inbound and outbound channels. The role will drive operational excellence, customer satisfaction, and continuous process improvements while leading a high-performing team.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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