Team Lead

Job highlights

• Recruitment of new staff as and when required either directly or in co-ordination with the HR team

Position Objectives

• To ensure that all documents are received and dispatched from/to desired locations. This is to be done while adhering set timelines and quality.

• To closely co-ordinate with the distributors, the FOS team and the internal team.

• Manage the team and their moral to ensure high productivity.

Roles and Responsibilities

• Ensure that all work happens within the timelines specified by the client/organization.

• Co-ordination with distributor and FOS team to maintain timelines while adhering to quality parameters.

• Ensure the FOS properly packages the forms to avoid any loss in transit.

• Recruitment of new staff as and when required either directly or in co-ordination with the HR team.

• Training of the new staff to ensure that they are able to at the earliest able to deliver to desired level.

• Conduct L1 Audit, such that rejections at L2 audit are minimal.

• Providing necessary and timely data to the group lead for all organizational MIS.

• Attendance Management and work allocation in case of absenteeism.

• Manage team morale and motivate them to give their best to the organization.

• Ensure that the team adheres to the work ethics of the organization.

Qualities in the candidate

• Planning

• Ownership

• Team Management

• People Skills