Team Lead

Join a vibrant and growing team as a Shift Leader at our Dublin, Sawmill Road location. Our company is dedicated to creating a supportive, energetic, and team-oriented environment where customer service and collaboration are at the core of our success. As a Shift Leader, you will play a key role in daily store operations, team supervision, and delivering an exceptional customer experience. This is an excellent opportunity for individuals who are passionate about retail, enjoy working in a fast-paced setting, and are looking to advance their careers with a company that values professional growth and internal promotion.

Responsibilities

• Support the Store Manager in overseeing all aspects of daily store operations and step in as the leader when the Store Manager is absent.
• Assist with recruiting, selecting, and retaining qualified team members to ensure optimal store staffing.
• Motivate and guide the store team to achieve productivity and profitability goals, clearly communicating daily and weekly objectives.
• Foster a high standard of customer service by coaching, training, and setting a positive example for the team.
• Maintain merchandise presentation and visual standards on a daily basis.
• Ensure compliance with all operational policies and procedures.
• Evaluate and purchase gently used clothing and accessories according to company guidelines.

Qualifications

• At least 1 year of management experience in retail, restaurant, or other fast-paced environments.
• Sales-driven, goal-oriented, and demonstrates high integrity.
• Ability to adapt priorities and manage time effectively in a dynamic environment.
• Strong customer service, communication, organizational, and follow-through skills.

Benefits

• Competitive salary and bonus opportunities
• Comprehensive health, dental, and vision insurance
• Generous employee discount at all company brand stores
• Paid holidays, with all major holidays off
• Paid time off (PTO)
• Company-paid short-term and long-term disability coverage
• 401(k) plan with company match
• Flexible scheduling options
• Employee referral program
• Employee anniversary recognition program
• Opportunities for growth and professional development, with a strong focus on internal promotion

Offered compensation: $13/hr - $14/hr

Experience and License Requirements

• Customer service experience (optional)
• Driver's License
• Experience in retail, restaurant, or other fast-paced environments
• Must be willing to work rotating evenings and weekends.
• Retail management experience (optional)