Gratitude India
Team Lead - Digital
19 days ago
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Important information
Contract type:
Permanent
Salary:
₹1,100,000 – ₹1,200,000 / year
Location:
Kolkata, West Bengal, India
Work mode:
Onsite
Published on:
5 October 2026
What they need
Team Lead – Digital, Kolkata | 3–8 yrs international Web Chat/Email, including 3+ yrs Team Lead experience. Drive SLA, CSAT, FCR, quality & productivity; coach teams and manage escalations. Rotational/night shifts. Up to 12 LPA. Ex-TCS not eligible.
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