Team Lead, Quick Commerce

Description The candidate supports the Amazon Now Program team by executing operational workflows, maintaining program trackers, and performing structured data analysis to enable timely decision-making. This is an execution-heavy role with growing ownership — the individual follows established processes, surfaces operational risks through data, coordinates with cross-functional teams on defined deliverables, and contributes to continuous mechanism improvement

Key job responsibilities

• Execute recurring program workflows (tracker updates, milestone follow-ups, compliance checks, vendor coordination) with accuracy and adherence to defined timelines
• Perform structured data pulls and analysis to surface trends, flag deviations, and support root cause investigations led by senior team members
• Maintain operational dashboards, reports, and program documentation with zero lag and complete data integrity
• Coordinate with cross-functional partners (operations, finance, supply chain, last-mile) to collect inputs, follow up on pending action items, and ensure dependencies are closed on time
• Identify process gaps or recurring defects in daily operations and escalate with supporting data and preliminary observations
• Support store launch readiness activities by tracking configuration status, audit completion, and go-live checklists across workstreams
• Document SOPs, playbooks, and lessons learned to enable process repeatability and reduce onboarding time for new team members

Basic Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications
• Experience with Excel

Preferred Qualifications

• Experience using SQL

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Company

• ASSPL - Karnataka - B56

Job ID: A10513219