Team Lead (Security Systems)

Our Client:

• Security and Fire Solutions
• 5 Days, Office Hours
• Outram Park
• UP $4800 Gross + AWS + VB

Responsibilities:

• Lead and oversee the full service and maintenance operations lifecycle, ensuring the timely delivery, execution, and completion of maintenance commitments while maintaining service quality and customer satisfaction.

• Act as the primary point of contact for clients, managing day-to-day communications, resolving escalations, understanding client business requirements, and continuously strengthening customer relationships through excellent service delivery.

• Manage and lead a team of service technicians and engineers, including resource planning, workload allocation, skill matching, performance monitoring, and implementing effective service strategies to optimize operational efficiency.

• Develop service scopes and maintenance plans, track project milestones and service KPIs, ensure smooth workflow execution, oversee multiple operational responsibilities, and support both technical and non-technical activities to achieve business objectives.

Requirements:

• Min. NITEC in Electrical / Electronics Engineering or equivalent
• Min. 3 years of relevant security systems experience in Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems
• Knowledge in security system configuration, application programming and integration with third-party systems will be an advantage
• Able to standby / work night and weekend shifts based on project requirements
• Possesses own transport

For interested applicants, please click "Quick Apply”

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