Team Lead - Solution Analyst

Job highlights

• Experience Requirements: Total ICT Experience: 7-12 Years (Business Analysis,Solution Analysis,or Solution Architecture)
• Networking & Security: Should have appropriate knowledge of Routing & Switching protocols (BGP,OSPF,VLANs,MPLS),Firewalls,VPNs,Zero Trust Security,and Network Infrastructure defense

Experience Requirements:

Total ICT Experience: 7-12 Years (Business Analysis, Solution Analysis, or Solution Architecture).

Domain Expertise: 7+ Years of hands-on or architectural experience spanning VoIP/Telecommunications (OpenSIPS, FreeSWITCH, Asterisk, Kamailio, Cisco, Avaya, Ribbon), Network Routing & Switching, Network Security, Cloud and DevOps methodologies.

Core Responsibilities:

• Technical Leadership & Delivery: Lead and mentor a high-performing team of analysts and engineers; qualify technical leads, construct detailed Work Breakdown Structures (WBS), and bridge Business/Solution Analyst and Solution Architect capabilities on complex multi-domain initiatives.
• Requirements Gathering & Architectural Visualization: Facilitate interactive discovery sessions to define clear BRDs and FRDs. Design and map complex network, security, cloud, and VoIP user journeys and system architectures for client solutions.
• End-to-End Solution Lifecycle: Manage smooth handoffs from Pre-Sales to Post-Sales delivery, driving alignment across Real Time Communication Platform development teams with client vision.
• Market & Technology Strategy: Evaluate emerging trends in Cloud, DevOps, Cyber Security, VoIP, and AI/ML ; prepare competitive matrix analysis and advise clients on value-driven technical choices.
• Stakeholder Management & Storytelling: Serve as the primary technical interface for executive stakeholders, internal SMEs, and client leadership. Present complex solutions clearly and compellingly through storytelling and visual aids.
• Solution Assets & Demos: Build compelling presentation decks, architectural diagrams, solution demos, and call flow/network scripts for technical and business audiences.

Technical & Functional Competencies:

• Telecommunications & VoIP: Deep expertise in SIP, IP-PBX, SBCs, Softswitches, Contact Centers, and WebRTC integration.
• Networking & Security: Should have appropriate knowledge of Routing & Switching protocols (BGP, OSPF, VLANs, MPLS), Firewalls, VPNs, Zero Trust Security, and Network Infrastructure defense.
• Cloud & DevOps: Basic knowledge of Cloud platforms (AWS/Azure/GCP), CI/CD pipelines, Infrastructure as Code (Terraform/Ansible), Containerization (Docker, Kubernetes) and modern DevOps tools.
• Agile & Management Tools: Proficiency in Jira, Confluence, QuickScrum, or similar Agile tools for backlog management and Sprint planning.
• Diagramming & Visualization: Mastery of MS Visio, Draw.io, Lucidchart, or AI-assisted visualization tools for architecture and process mapping.
• Communication & Leadership: Exceptional written, verbal, and presentation skills with an ability to translate complex technical concepts to non-technical business stakeholders effectively.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.