Team Lead, Solutions

About Energy Exemplar

In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar’s mission lies in ‘Empowering Transformative Energy Decisions’. Founded in 1999 in Adelaide, Australia, our award-winning software portfolio encompassing the modeling and simulation platform PLEXOS®, Aurora, and Adapt2, is trusted by innovative organizations across the globe. Through our technology and people, we strive to enable stakeholders from across the entire energy value chain to revolutionize the energy ecosystem and to collaboratively plan and execute for a sustainable energy future with unprecedented clarity, speed, and innovation.

Our impact is global and is being recognized across the industry. Some of our recent accolades include:

• SaaS Company of the Year (2025) – Global Business Tech Awards.
• Environmental Impact Award (2025) – E+E Leaders Awards.
• IPPAI (Independent Power Producers Association of India) Power Awards (2025) - Winners
• Finalist: Platts Global Energy Awards (2024) – Grid Edge category
• Finalist: Reuters Global Energy Transition Awards (2024) – Technologies of Change
• Top 50 Marketing Team (2024) – Voted by the public at the ICON Awards.

How We Work

Energy Exemplar is growing fast around 30% year on year and, that growth is driven by how we work. We trust our team to deliver great results from wherever they work best, whether that’s at home, in the office, or on the move.

We’re a global team that values ownership, integrity, and innovation. You’ll be supported to balance work and life in a way that works for you, and empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role.

Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow together.

**About the 

Position**

 

The Team Lead, Solutions, works as part of the APAC solutions team 

an

d is primarily responsible for leading 

an

d coordinating pre-sales 

an

d 

implementation

 support for the

 Jap

an

 sales team. The position will 

be responsible for

 engaging directly with both potential 

an

d existing clients to communicate technical features of the products 

an

d how the products c

an

 play a role in the client’s strategies. 

 

A key part of this role involves leading 

an

d mentoring a team of technical experts to deliver 

an

 outst

an

ding experience for our continuously growing client base 

an

d prospects through market research, technical discussions, model development, demonstrations, 

an

d implementation projects. The position is supported by 

str

ong training

, c

oaching, 

an

d mentoring 

an

d provides opportunities for professional growth 

an

d career adv

an

cement. Not only will the person in this role have adv

an

ced technical skills 

an

d deep industry knowledge in the energy sector, but they will also have strong people skills 

an

d be passionate about working with 

an

d developing, others through to the achievement of desirable 

obj

ectives

. 

 

 

**Drive Sales 

an

d Team Outcomes**

 

• Drive 

  an

  d measure key response metrics for the Solutions team including research tasks, technical 

  delivery

   

  an

  d engineering practices

• Create 

  an

  d encourage a culture of excellent technical service

• Use sound judgement to escalate issues when necessary

• Coordinate efforts to achieve outst

  an

  ding results

 

 

**Lead and Mentor the Solutions Team in 

Japan**

 

• Responsibility for m

  an

  aging, with the support of the Head of Solution (APAC) 

  an

  d Perform

  an

  ce 

  an

  d Culture team, operational functions of the Solutions team in

   Jap

  an

  , including:

• Perform

  an

  ce reviews 

  an

  d m

  an

  agement

• Leave approvals 

  an

  d m

  an

  agement

• Career progression 

  an

  d competency development discussions 

  an

  d m

  an

  agement

• Workload allocation 

  an

  d distribution

• R

  esolution of 

  an

  y people-related issues that may arise

• Network effectively with other EE departments to 

  leverage

   knowledge across other teams 

  an

  d global resources

**C

an

didate Requirements

 & Qualifications**

 

• Tertiary qualification in mathematics, engineering, economics or other related quantitative field. Minimum Bachelors but Masters or above would be desirable.

• Achieved N1-level proficiency on the Japanese-Language Proficiency Test (advanced/near-native Japanese)

 

Technical

 

• Deep domain expertise in the Japan energy market, including power market fundamentals, regulatory landscape, and commercial dynamics

• Understanding of emerging technologies and how this is likely to impact the industry.

• Understanding of various Mathematical Programming methods and how they are used.

• Experience using PLEXOS and excellent understanding of how it is used and its capability.

• If no direct PLEXOS experience, candidate must be able to demonstrate solid knowledge of, and experience in using, other market simulation software tools or programs.

• Has at least basic knowledge of scripting / coding languages.

• Understanding cloud environments in which our cloud and SaaS products reside.

Non-Technical

 

• Strong written and verbal interpersonal and technical communication skills with ability to communicate complex issues clearly, credibly, and with confidence.

• Knowledge of general customer service principles is required. Candidate must be genuinely passionate about working with the internal team to deliver an outstanding service to our customers and helping to resolve their complex technical issues.

• Good knowledge of various problem-solving techniques with ability to analyse situations and apply critical thinking to decide appropriate courses of action and implement solutions to overcome challenges and deliver valuable outcomes.

• Commercial acumen with understanding of general business principals and the impact of business decisions on broader business functions and environment.

• Emotional intelligence with ability to recognise one’s own feelings and those of others to appropriately manage those emotions when responding to different situations.

• Direct people leadership experience is preferred but not essential. Either way, the candidate for this role must have the passion and desire to develop and lead a team and be prepared to invest the time and effort to develop their own leadership and mentoring capability with the support of the business.

• Knowledge of change-management principles with experience in applying these principles to lead the implementation of a business, process or technical change. The candidate must also be resilient and adaptable to change.

• Passionate about working with others to achieve goals. Must have the ability to build strong relationships with others and be a natural collaborator.

Energy Exemplar is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, experiences, identities, and abilities. Please let us know if you require accommodations at any stage of the recruitment process—we're here to support you in showcasing your full potential.

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