Team Lead - VAS

Job Title: Team Leader - Operations & Revenue

Location: Bangalore

About DriveX

DriveX is Indias leading pre-owned two-wheeler platform, backed by TVS Motor Company. We are redefining the used vehicle ecosystem by building transparency, efficiency, and trust across retail, finance, and digital layers. Our goal is to make pre-owned mobility as seamless and dependable as buying new.

Role Overview

We are looking for a Team Leader to manage and drive VAS sales (Retail Finance, RC Transfer, and other Seller services) by leading a team of telecalling executives and maximizing revenue

Key Responsibilities

• Manage and drive performance of the VAS/ Reveue telecalling team
• Ensure daily and monthly achievement of revenue targets (Finance, RC Transfer, seller paid subscriptions & other services)
• Drive higher attachment rate of VAS on Retail closures and Paid Packages on Seller Listings
• Coach team on VAS pitching, objection handling, and conversion techniques
• Monitor daily performance and improve conversion from Retail to VAS
• Collaborate with Retail team to ensure seamless handover for VAS pitching
• Track and improve team productivity (calls, talk time, conversions)
• Maintain discipline on CRM updates and process adherence
• Handle escalations and support team in closing high-value opportunities
• Work on document collection to ensure smooth end to end process for VAS

Required Skills

• Strong sales and upselling skills
• Experience in team handling and coaching
• Good understanding of marketplace platform having value added services for vehicles & seller paid subscriptions (preferred)
• Strong objection-handling and negotiation ability
• Target-driven mindset with focus on revenue

Eligibility

• Graduate with 3 - 7 years of experience
• Experience in tele calling / inside sales / VAS / sales closures/ financial products preferred
• Prior team handling experience is a plus
• Fluent in English, Hindi and Kannada or Tamil. Need at least one between Tamil or Kannada language.

How performance will be measured

• VAS revenue achieved
• Attachment rate on Retail
• Conversion rate (Retail to VAS)
• Seller Listing to Paid Subscriptions
• Team productivity and target achievement