Team Leader Air Freight Export

We are seeking for a Team Leader Airfreight Export for supporting day-to-day airfreight operations, coordination, and administrative processes. The role ensures smooth communication with customer, subcontractors, and internal teams while maintaining operational efficiency, accurate system updates, and timely support to Sales and Finance functions. This position requires strong coordination skills, attention to detail, and the ability to work in a fast-paced logistics environment.

Type of Job: Full time and Permanent job

Working Location: Suvanabhum Airport

Salary negotiable

Key Responsibilities

• Lead and supervise the Air Export team to ensure smooth daily operations and service performance.
• Manage export shipment processes from booking confirmation until cargo departure and job closure.
• Coordinate with airlines, co-loaders, overseas offices, trucking providers, and warehouse teams to ensure timely shipment handling.
• Monitor flight schedules, space availability, cargo cut-off times, and shipment priorities to avoid delays.
• Ensure accuracy and compliance of export documentation, including MAWB, HAWB, customs declaration, invoices, packing lists, and shipping instructions.
• Handle both general shipments and Key Account customer shipments, ensuring priority handling and service excellence according to customer requirements.
• Handle escalations, operational issues, shipment irregularities, and customer complaints professionally and efficiently.
• Maintain strong relationships with customers and provide proactive shipment updates and solutions.
• Monitor team KPIs, productivity, service quality, and gross profit performance.
• Ensure compliance with company SOPs, airline regulations, customs requirements, DG regulations, and security procedures.
• Coach, train, and develop team members to improve operational knowledge and performance.
• Support business growth by identifying opportunities, improving processes, and enhancing customer satisfaction.
• Prepare operational and performance reports, including shipment volume analysis, service performance, and issue tracking.
• Work closely with Sales, Customer Service, Customs Brokerage, and Warehouse teams to ensure seamless export operations.
• Participate in customer meetings and internal management discussions when required.

Qualification

• Minimum of 10 years’ experience in airfreight forwarding with strong industry knowledge.
• Familiar with air freight documentation, export procedures, and customs formalities.
• Good understanding of airfreight operations and airline processes.
• Good attention to detail and ability to manage multiple tasks.
• Able to work in a fast-paced operational environment and handle urgent situations effectively.
• Customer-oriented, responsible, Commercial mindset and proactive attitude.
• Strong teamwork and willingness to learn.
• Proficient in Microsoft Office and operational systems.
• Good command of English and Thai language is preferred.

Benefits:

• 5 working day (Monday-Friday)
• Bonus
• Group Insurance
• Annual Check up

We offer attractive remuneration packages to the successful candidate. Interested parties, please send your detailed resume, with present and expected salary via JobsDB.

The interested person please Click APPLY NOW

Dachser (Thailand) Co.,Ltd.
Floor 31, 1768 Thai Summit Tower, New Petchburi road, Bangkapi

Huaykwang, Bangkok 10310

Tel.: [+66 2 080 3800](tel:+66 2 080 3800) Fax.: [+66 2 030 3680](tel:+66 2 030 3680)
www.dachser.com [link removed]