Team Leader, B2B Sales

Job Title Team Leader, B2B Sales

Job Description The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.

Essential Functions/Core Responsibilities

• Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals
• Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement
• Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement
• Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards
• Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives
• Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge
• Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals
• Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability

Candidates Profile

• Fluency in English C1.
• Minimum of 2 years B2B Sales experience is a must
• At least 1 year experience in sales leadership role is preferred.
• Willingness to work on a hybrid model from our office in Sofia 10-7 Monday - Friday
• Additional languages will be considered an advantage
• Digital Marketing knowledge will be considered a plus
• Highly motivated individual with skills to develop and coach team members to achieve performance expectations
• Work well under pressure and follow through on items to completion
• Strong communication skills, both written and verbal
• Ability to lead team in prioritization, and meeting timelines on deliverable
• Ability to mentor, coach and provide direction to a team of employees

Location: Hybrid