Team Leader

Team Leader, Client Services

• Wangaratta
• Prominent Community Services organisation
• $115K ++

This not for profit organisation is a well-established and purpose-driven community service provider operating across the region. Working in partnership with government, local services and community stakeholders, they deliver high-quality services that support at risk individuals and families.

Known for its values-led culture, collaborative leadership and focus on continuous improvement, the organisation combines commercial discipline with genuine social impact. Team members are driven by a shared commitment to strengthening communities and creating positive outcomes that make a real difference.

The Role

We are looking for an individual with proven leadership skills to lead a dedicated team in the community services sector.

·       Lead and support a multidisciplinary team

·       Oversee daily service delivery to ensure quality, compliance and positive client outcomes

·       Provide supervision, performance management and professional development to staff

·       Manage stakeholder relationships, complaints and operational risk

·       Monitor budgets, reporting and regulatory requirements

·       Contribute to continuous improvement and service development initiatives

The Benefits

• Exercise during work hours. Up to two paid exercise breaks a week during your ordinary work hours
• Health & wellbeing reimbursements. Claim up to $450 a year back for any health & wellbeing related expenses
• Employee Assistance Program providing independent, free, confidential support for you and members of your family
• Option to purchase additional leave
• Ongoing training and professional development opportunities (including access to financial support and study)

Pay & Conditions

In return for your dedication, experience and professionalism, you will receive:

• An attractive base salary of $115, 000 + super (based on Social, Community, Home Care and Disability Services Industry Award 2010, Level 6)
• 12% Superannuation
• 17.5% Annual Leave loading
• The ability to maximise your take home pay with Salary Packaging - up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free

About You

To be successful in this role you will have the following:

 ·       Relevant qualifications or experience in leadership or management

·       Experience leading, coaching and mentoring a team in a service-based environment

·       Ability to work under pressure, meet deadlines and be adaptable

·       Ability to contribute to service development and improvements

·       Highly developed customer service and problem-solving skills

·       Highly developed communication, negotiation and advocacy skills

·       The ability to influence culture, role model organisational values and engage a team to achieve outcomes

·       Highly developed organisational and time management skills

·       Well-developed IT and administrative skills

·       Current Drivers Licence

Experience within the social services or community sectors will be highly regarded.

The successful candidate must participate in a National Police Check and Working with Children Check as this role operates within a Child Safe organisation.

Contact Dan Sawyer on [0403 899143](tel:0403 899143) for a PD and more information

For contact information or to see what other opportunities are available, check out www.sawyersourcing.com.au