Team Leader

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Have you ever dreamt of working in an IT company? Where your colleagues will always get your 9gag jokes. Where staying late at work just to have a match of Counter-Strike with co-workers is completely understandable and appreciated. Where we assist our users and always leave them satisfied. Ka-ching! This is who we are – the customer Success team. The team that has fun, performs and learns together. And just to let you know – it is not all about a piece of paper with ‘Diploma’ written on it. It is about you!

What You Will Do

• Leading, coaching, training and motivating your team;
• Oversee day-to-day operations;
• Ensure team objectives are successfully achieved;
• Review, monitor progress and provide feedback regarding employee performance;
• Conduct monthly one on one meetings.

What We Expect

• Experience in leading a team;
• Expertise in supporting customers and building a flawless customers' experience;
• Leading by example;
• Great communication, leadership & change management capabilities;
• Proactivity & doer's mindset;
• Flexibility to work early/late shifts.

What We Offer

• Great conditions for work - flexible hours, separate workspaces for teams, no unnecessary distractions;
• Top-notch technologies and tools to work on world-renowned products;
• Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, basketball, air hockey, ps4, sleeping room, and more;
• Professional in-house physiotherapist who will help you take care of your health;
• Always fully stocked kitchen to fuel your productivity;
• Professional growth opportunities (training courses of your choice, books, global conferences, business trips, etc.);
• Awesome team. Seriously - the best! We do regular internal events, knowledge sharing talks, team retreats & workation trips like nobody else;
• Gross salary starting at 1300 EUR/month + bonuses!

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