Team Leader

About the Brand

Benefit Cosmetics is the #1 Brow Brand globally, with over 40 years of experience shaking up the beauty industry. Known for our innovative products, expert services, and playful personality, we pride ourselves on delivering exceptional customer experiences while fostering a fun, inclusive, and high-performing workplace.

As the largest employer of Brow Experts worldwide, Benefit continues to lead the way in beauty services and retail excellence.

About the Role

We are seeking a Team Leader to lead our Sephora Sunshine Plaza team in a Full-Time capacity, working 38 hours per week. Reporting into the Regional Retail Manager, you will lead by example as the ultimate Brand Ambassador, driving commercial results while motivating and developing your team.

Key Responsibilities

• Lead, coach and motivate the team to deliver a consistent 5-star customer experience
• Drive sales performance, achieving targets and key performance indicators (KPIs)
• Oversee day-to-day store operations, including sales reporting, stock management and visual merchandising
• Deliver in-store product training and execute new product launches and promotional activity
• Act as a positive role model, embodying Benefit’s brand values and service standards

About You

• A confident, energetic leader who thrives in a customer-focused retail environment
• Passionate about beauty, services and team development
• Proven experience in driving sales performance and managing KPIs
• Strong organisational and communication skills
• Approachable, inclusive, and not afraid to think outside the box
• Holds Beauty Therapy qualifications
• Willing to undertake waxing training
• Full Australian working rights

What’s in It for You?

• Competitive base salary with generous monthly commission, bonuses and incentives
• Attractive product allowance
• A fun, supportive workplace alongside your Benefam
• Career development opportunities within a globally recognised beauty brand

To learn more about life at Benefit, follow us on social media @benefitaustralia.