Team Leader

Company description

One Dame Lane is a fashion-led jewellery brand, previously based on Dame Lane in Dublin’s city centre, but has now re-located to the beautiful coastal village of Greystones, Co. Wicklow, and has just opened a second shop in Blackrock, Co. Dublin.

ODL has a strong online presence and values digital experience and in-store experience equally. We pride ourselves on providing an intimate shopping experience; crafting handmade pieces in-house with a skilled team of jewellers, as well as carrying out in-store and online personal styling appointments and stocking international brand collaborations.

We are a highly successful industry-led brand; however, the relationship with our customers is at the forefront of our company values. ODL has featured in multiple media publications, both nationally and internationally, and we wish to hire motivated, creative, and dedicated individuals to join us in our expanding company journey.

Job Description

We are hiring for a Full-Time Team Leader

- Must be available Monday - Friday, 10am-6pm

• The successful applicant must have excellent communication, sales and customer service Skills. Extensive knowledge of of the merchandise sold. Ability to anticipate customer's needs and recommend products to customers. Ability to operate or to quickly learn the stores point-of-sale system. Efficiency in E-commerce Platforms is essential.

Key Responsibilities

• Greets and interacts with customers.
• Consults with customers to understand their needs and preferences related to merchandise.
• Answers customer's questions about products.
• Bridal Styling Consultations.
• Assists customers with purchase decisions.
• Collects payment using the store point of sale system.
• Processes returns and exchanges.
• Pack and Pull Online Orders when required.
• Performs other duties as assigned — Applicants should have the ability to form relationships with clients, stockists, suppliers + other stakeholders within the company, as well as collaborating + communicating with other staff members in various roles.
• Applicants are expected to have a minimum of 4 years’ experience in a retail and e-commerce role. ODL is an extremely fast-paced environment where we truly value hard work, dedication, and initiative. If you feel this resonates with you, we would love to hear from you.
• A significant level of previous experience in a retail role is essential, along with the ability to adapt quickly, multitask, and thrive in a dynamic setting.
• One Dame Lane offers real opportunities for growth—driven individuals who demonstrate innovation and commitment to the brand can progress quickly and move up the pay scale.

References will also be required.

Job Type: Full-time

Pay: Up to €30,000.00 per year

Benefits:

• Employee discount
• Store discount

Experience:

• Retail sales: 2 years (required)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In person