Team Leader

Team Leader, Full Time

Location: Graham Court, Weston-super-Mare, BS23 1DA

We are seeking a dedicated and motivated Team Leader to join our team at Graham Court. This is an exciting opportunity to support adults to live independently while receiving personalised support tailored to their individual needs and goals.

At Cintre, we are committed to delivering high-quality, person-centred support that promotes independence, dignity, choice and wellbeing. As a Team Leader, you will play a key role in supporting the Registered Manager with the day-to-day running of the service, leading and developing the staff team, and ensuring the people we support receive safe, effective and person-centred support.

This role involves working a flexible rota, including evenings, weekends, bank holidays and sleep-in or waking night duties where required.

What will you be doing?

Supporting the Registered Manager with the day-to-day management of the service, ensuring high standards of support, compliance with organisational policies, and positive outcomes for the people we support.

You will:

Lead, motivate and support a team of Support Workers to deliver high-quality, person-centred support.

Coordinate daily staffing arrangements and responsibilities to ensure the effective running of the service.

Provide supervision, guidance and mentoring to team members.

Support staff induction, training and ongoing development.

Ensure support plans, risk assessments and agreed outcomes are implemented and reviewed appropriately.

Promote independence, choice, dignity, rights and community involvement for the people we support.

Support individuals to achieve their personal goals and maximise their independence.

Ensure accurate records, incident reports and service documentation are completed and maintained.

Identify and report safeguarding concerns in line with organisational policies and procedures.

Support medication administration, audits and stock checks in line with organisational procedures.

Monitor health and safety standards and support a safe working environment.

Build positive relationships with families, advocates, healthcare professionals and partner agencies.

Support quality assurance, audits and continuous improvement initiatives.

Assist the Registered Manager in maintaining compliance with CQC requirements and organisational standards.

Respond appropriately to incidents, accidents and emergencies, ensuring concerns are reported and escalated where required.

Support people with daily living skills, budgeting and household responsibilities where appropriate.

Attend team meetings, supervision sessions and training as required.

Act as a positive role model, promoting Cintre's values and culture throughout the service.

About You

We would like you to have the following qualifications and experience:

Experience working within supported living, residential care, healthcare or a similar social care environment.

Previous experience in a senior support, team leader or supervisory role.

Understanding of person-centred support and promoting independence, dignity and choice.

Knowledge of safeguarding, risk management and confidentiality requirements.

Strong communication, organisational and problem-solving skills.

Ability to lead, motivate and support a team effectively.

Ability to work independently and use initiative.

Commitment to learning, development and continuous improvement.

Level 3 qualification in Health and Social Care, or willingness to work towards one.

Understanding of CQC standards and best practice within social care services.

What we offer in return

Competitive rate from £15 per hour, FTE 40 hrs per week.

28 Days Annual Leave, pro rata (including bank holidays).

Excellent development and training opportunities.

Comprehensive benefits package, including Pension and Cycle to Work Scheme.

Employee Assistance Programme.

Free Enhanced DBS.

Opportunity to make a genuine difference to people's lives every day.

Safeguarding

This role is subject to an Enhanced DBS check, satisfactory references and right to work checks. Cintre is committed to safeguarding and promoting the welfare of vulnerable adults and expects all employees to share this commitment.

How to Apply

Submit your CV to the HR Team at [email protected], by 30 October 2026. Data Protection

Cintre is committed to protecting your personal information. Any personal information provided as part of the recruitment process will be used for recruitment purposes and retained only for as long as necessary, in accordance with our data protection and privacy requirements.

Pay: £15.00 per hour

Benefits:

• Company pension
• Cycle to work scheme

Work Location: In person