Team Leader

We are The Light, providing a unique immersive experience that surprises and delights our guests across 14 locations in the UK. We offer a wide range of activities; cinema, bowling, karaoke, darts, mini golf, climbing walls, bars, and kitchens – we have it all!

We’re looking for a confident and outgoing Team Leader to help guide our team across both food & beverage and leisure operations.

Team Leader is a hands-on role, where you’ll support the team during busy shifts, ensure smooth service in all areas, and help guests have a fun, safe, and memorable time with us — whether they’re grabbing a bite to eat or scaling a climbing wall.

About You:

• Leadership experience in hospitality, leisure, or a fast-paced customer-facing role
• Friendly, confident, and able to lead by example
• Passionate about great service — in both food and leisure settings
• Calm and organised when things get busy
• A great communicator who works well with others
• Comfortable helping guests with leisure activities and encouraging them to get involved
• Flexible to work various shifts — including evenings, weekends, and holidays

What You’ll Be Doing:

• Lead and support the team during shifts across food & beverage and leisure areas
• Ensure exceptional service is delivered every time at the bar, in the kitchen, or on the floor
• Help guests take part in activities confidently and safely, offering guidance when needed
• Maintain high standards of cleanliness, safety, and presentation across all areas
• Help train, support, and motivate new and existing team members
• Handle guest feedback in a professional, positive way
• Create a fun and welcoming atmosphere for both team and guests

What’s In It For You:

• A lively, supportive, and varied working environment
• Employee discounts
• Extra pay on Bank Holiday
• Free cinema tickets for family and friends
• Career development opportunities
• Wagestream — access your pay when you need it
• Health and wellbeing support
• Mental health support through Hospitality Action
• Pension scheme
• Life insurance
• Healthcare cash plan
• Up to 28 days holiday

Sound like the role for you? Apply now!

Our Recruitment Team reviews all applications and will be in touch with candidates who are a great fit. If this role isn’t quite right for now, we’ll let you know — though we’re unable to provide detailed feedback at this stage.