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Pico Xpress
Team leader/ Consultant
2 months ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
12 August 2026
What they need
- Ensure Hub opening & closing is done as per operational standards and requirements.
- Supervise the team daily.
- Planning as per available resources and allocating shipment for Manpower and van deliveries.
- Ensure all team members are trained and are aware of operational standards.
- Sorting shipment as per defined routes.
- Create the Runsheet /Pickup sheet and assign daily work.
- Prepare Reports; Check and revert on mails.
- Prepare and share Day End reports.
- Collection of cash, accounting and reconciliation.
- Participate in delivering the shipment/pickup as per operational requirement to the customer when required.
- Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming.
- Zero customer escalations, training, coaching as per OKR.
- Adhering & supporting the organization into seamless adoption of new policies & processes.
- Track undelivered shipment in ERP and call customers to identify reasons for non-delivery.
- Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan.
- Provide support to Delivery Executives en route and take necessary actions.
- Ensure unexplained Zero stock variance at the hubs on a daily basis.
- Conduct on field audits/customer feedback visits periodically to check for areas of improvement.
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