Team Leader/ Manager

As a Chatime Team Leader, you create the Chatime Experience for our customers by providing a worldwide standard of customer service with prompt service, quality beverages and products, and maintaining a clean and efficient store environment.

You will be responsible for modeling and acting in accordance with Chatime’s guiding principles and best of all, you’ll be part of a company and brand that is consistently growing and changing the way people enjoy tea and coffee beverages.

Key Responsibilities

-Acts with integrity, honesty and knowledge that promote the culture, values and mission of Chatime.

-Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.

-Anticipates customer and store needs by constantly evaluating environment and customers for cues.

-Maintains a clean and organized workspace to ensure safety and the ease of locating resources and product as needed.

-Maintains regular and consistent attendance and punctuality.

-Consistently provides quality beverages for all customers by adhering to all recipes and presentation standards of Chatime.

-Follow our operational policies and procedures

-Follow health, safety and sanitation guidelines for all products and equipment usage.

Skills & Abilities

-Ability to learn quickly

-Ability to understand and carry out oral and written instructions and request clarification when needed

-Strong interpersonal skills

-Ability to work in a fast-paced environment

-Ability to work in a team setting

-Ability to build relationships

If interested in position, please email resume or apply at our Chatime Maryland website.

Work Remotely

• No

Pay: From $18.00 per hour

Physical Setting:

• Bakery
• Coffee shop
• Fast casual restaurant
• Quick service & fast food restaurant

Work Location: In person