Team Leader Multiculural Programs

About the role

As the Team Leader for Multicultural Programs, you will be responsible for providing leadership and management support by ensuring that all outcomes are delivered in line with the funding bodies guidelines and Border Community Resource Centre policies and procedures. This position requires experience and effective skills in leadership, the ability to manage people. In this role you will work collaboratively to empower clients to achieve self-reliance, independence, and active participation in the broader Albury-Wodonga community. This will be accomplished through personalised casework, direct support, referrals to mainstream service providers, and the facilitation of information sessions and workshops. Reporting to the General Manager, you will work to coordinate and support quality development and service delivery initiatives for multicultural programs across the Albury Wodonga region. The Border Community Resource Centre delivers the Settlement Engagement Transition Support program for the Department of Home Affaies & the Chilrens And Families Support program for the NSW Department of Communities and Justice in Albury.

Key responsibilities

• Execute the BCRC CAFS contract
• Execute the BRCR SETS contract
• Intake - new referrals for SETS and allocate as required
• Attend management meetings in the sector
• Dedicated Department of Home Affairs and DJC contact
• Manage all reporting for both programs
• DEX reporting
• Competence in use and training of new employees with our client management system
• Provide Settlement specific guidance, advice, and support for team for client work

About you

• Strong Team leadership skills
• Highly developed problem-solving skills
• Highly developed planning and organisational skills
• Highly developed communication and conflict management skills
• Communicate effectively and persuasively
• Ability to make decisions and seek support when required
• Adapt and be resilient to stress
• Sound IT skills
• Hold current Class C driver's license and be willing to undertake travel as required
• Preferred - Related Degree with experience, or post graduate qualification, or diploma/associate diploma with substantial experience, or attained through previous appointments, service and/or study with a combination of experience, expertise, and competence sufficient to perform the duties required at this level