Team Leader - Operations

JOB DESCRIPTIONTeam Leader – Maharashtra

Company: First Global Services Pvt. Ltd.
Department: Operations / Facility Management
Location: Maharashtra
Employment Type: Full-Time
Reporting To: Operations / Project Management

About the Role

We are looking for an experienced and responsible Team Leader to manage and supervise manpower operations at assigned sites, particularly in hospital housekeeping and patient-care services. The candidate will be responsible for team supervision, manpower deployment, service quality, client coordination, discipline, and ensuring smooth day-to-day operations.

Key Responsibilities

• Supervise and manage housekeeping and patient-care manpower at assigned sites.
• Ensure proper manpower deployment and arrange backup manpower whenever required.
• Monitor attendance, discipline, performance, and productivity of team members.
• Ensure compliance with site-specific SOPs, hygiene standards, and service requirements.
• Conduct regular site visits and monitor operational activities.
• Coordinate with clients and address day-to-day operational concerns professionally.
• Train and guide housekeeping and security personnel as required.
• Ensure adequate manpower availability as per operational requirements.
• Monitor the quality of housekeeping and patient-care services.
• Coordinate with the Operations/Project Management team regarding site requirements and issues.
• Prepare and submit regular operational reports and updates.
• Handle team-related issues and resolve operational problems effectively.
• Ensure compliance with company policies, client requirements, and applicable operational standards.

Required Qualifications & Skills

• Previous experience in hospital housekeeping / facility management is preferred.
• Experience in manpower supervision and team handling.
• Strong leadership and team-management skills.
• Good client-handling and communication skills.
• Ability to coordinate and manage multiple operational requirements.
• Good problem-solving and decision-making abilities.
• Marathi/local Maharashtra language, Hindi, and English communication skills.
• Willingness to travel for site visits within the assigned area.
• Personal two-wheeler is required for site visits.

Preferred Experience

Candidates with practical experience in hospital housekeeping, facility management, manpower management, or similar service operations will be preferred.

Key Competencies

• Leadership & Team Management
• Manpower Planning & Deployment
• Client Coordination
• Operational Monitoring
• Problem Solving
• Communication Skills
• Discipline & Performance Management
• Site Management
• Reporting & Coordination

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person