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Team Leader - Operations

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Onsite

Team Leader - Operations

NSB BPO Solutions

Team Leader - Operations

Skills

Testing & QAProcess ImprovementCompliance

18 days ago

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Important information


Contract type:

Permanent

Location:

Noida, Uttar Pradesh, India

Work mode:

Onsite

Published on:

5 October 2026

What they need


Lead and manage a team of agents, monitor performance metrics, ensure SLA compliance, and drive continuous process improvement.

Requirements:

  • 3+ years experience in BPO/call center operations
  • Proven team management and leadership skills
  • Strong analytical and reporting abilities
  • Experience with quality assurance frameworks

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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