Team Leader Services

Location: New Delhi

Job Summary

Take on a new challenge and apply your leadership and operational expertise in a cutting-edge field. Youll work alongside proactive, collaborative, and supportive teammates.

Youll play a pivotal role in ensuring the maintenance, servicing, and renovation of rolling stock, infrastructure, and related activities meet the highest standards and customer expectations. Day-to-day, youll work closely with teams across the business (e.g., Quality Managers, Industrial Teams, and other Team Leaders), lead your team to deliver on customer requirements, and uphold safety and process standards, among other responsibilities.

Youll specifically take care of team management, performance monitoring, and fostering continuous improvement, but also contribute to team development and ensure compliance with safety and quality standards.

Responsibilities

• Leading and coordinating the team to meet maintenance and servicing requirements within the working timetable.
• Delivering Start of Shift Briefings (SOSB) and End of Shift Briefings (EOSB) to team members.
• Ensuring safe deployment of team members and maintaining a safe work environment.
• Providing real-time updates to the Production Manager on work progress and addressing deviations.
• Ensuring compliance with standard processes, documentation, and safety procedures.
• Proactively supporting continuous improvement initiatives and identifying smarter ways of working.
• Developing team skills, conducting regular reviews of the skills matrix, and identifying individual training needs.
• Deputizing for the Production Manager when required to ensure business continuity.

Requirements

• 5+years of experience from any Engineering background.
• Time-served apprenticeship or equivalent technical qualifications (e.g., Higher National Certificate, Ordinary National Certificate, City & Guilds).
• Proven experience in fleet maintenance, servicing, or renovation within an operations role.
• In-depth understanding of rail depot and rail industry operations.
• Knowledge of Network Rail Rules and Regulations, H&SAWA, COSHH, and local safety procedures.
• Strong leadership and team management abilities.
• Problem-solving skills and the ability to work under stringent timelines.
• IT literacy and effective written and verbal communication skills.
• Proficiency in the local language.