Team Leader - Support Worker (split) Queenstown

Key Details

Location: Queenstown

Salary: $75,476.63 per annum.

Hours: Full-time, Monday to Friday

Eligibility:  Applicants for this position must have the legal right to work in NZ, consent to undergo a NZ Police Vetting Process, have a clean driver's license and access to reliable vehicle

About Our Organisation

At Manaaki Tāngata - Victim Support, our mission is clear: to strengthen the mana and well-being of individuals affected by crime and traumatic events across Aotearoa New Zealand. By joining our team, you'll play a vital role in creating meaningful change in the lives of those who need it most.

About the role | Mō te tūnga

This split role combines two key areas of responsibility: Team Leadership and direct Support Work

Based in Queenstown, you’ll divide your time between providing leadership and support to your small local team (currently two support workers) and delivering frontline support directly to our clients in the region.

As a Team Leader, you will:

Build and maintain healthy and productive relationships with local stakeholders as the face of Manaaki Tāngata Victim Support in the Southland and Central Otago regions.

• Lead and support your team, providing day-to-day direction
• Debrief and coach the team regularly
• Oversee case management with a focused client-centred approach

As a Support Worker, you will

• Provide emotional support and practical assistance
• Support clients to understand their rights and access resources
• Provide guidance through the justice system, and safety planning of whanau and property
• Connect with local support services and counselling services where needed

Benefits

• Great team culture in an organisation that prioritises wellbeing
• A flexible working policy with flexible start and end times, and an optional      working from home day
• One gifted leave day a year; a Manaaki Tāngata day
• Variety of learning and development opportunities across the organisation

 Please note that while there are opportunities to work from home a day a week, for the purposes of seek advertising, this is an on-site position.

About you | Mōu

We're looking for an excellent communicator with exceptional interpersonal skills and previous leadership experience to nurture and grow your people.

• Energetic and motivated to provide quality support and leadership
• Thrives under pressure and has strong problem-solving and organisational skills
• Team player who can also work independently
• Has a full clean driver’s license and access to a reliable vehicle
• Coaching skills and experience will be an advantage

Apply now!

Please include a CV and Cover Letter in your application.

Applications close: Tuesday 25th August 2026. The advert will be closed sooner if the right candidate is found.

For a copy of the Job Description visit team-leader-support-worker-position-april-2025-description.pdf