Team Manager

Site Manager

We have a permanent full time team manager position available at our clients site Sainsbury's Rye Park. The shift pattern for this position is 5 out of 7 days a week mainly Monday to Friday but with flexibility over the weekend. Managerial experience is essential and within the same environment is preferred. The successful candidate will take full responsibility alongside the service delivery manager for day-to-day delivery of services, developing the team, and supporting both current requirements and future growth at the site. Must be willing to be automation trained as per the site requirements.

Responsible for:

• Maintain customer focus and ensure the team achieve agreed standards of service at all times
• Managing ISM’s relationship with clients
• Train and develop the team to ensure that they have the skills and attitudes to achieve agreed standards of service at all times.
• Deliver value to clients within the agreed contract costs.
• Promote a safety culture across the site, by managing, maintaining, and reviewing risk assessments.
• Ensure data is used effectively to deliver consistent and timely management interventions.
• Manage all budget lines including hours, consumables, and uniform costs for the site
• Develop and promote continuous improvement strategy, policies, methods, and processes.
• Responsible for initiating recruitment and providing induction and training to new site colleagues.

Skills

• Effective people management and leadership skills, with the ability to influence and motivate teams.
• Strong coaching and mentoring skills with the ability to train and develop others.
• Ability to deliver outstanding customer service through the effective engagement of the customer.
• Excellent time management, organisation and planning skills to ensure effective timely delivery of a business objectives
• Strong ability to communicate with business users and management of all levels in the delivery of reporting requirements.

Experience

• Excellent knowledge of Health and Safety legislation.
• Previous experience in managing a team.
• Experience in building relationships and effective stakeholder engagement.
• High personal and professional standards of behaviour.
• Capable of demonstrating delivery of objectives and performance measures.

About ISM
We are market leader in providing high quality facilities services nationwide. We work predominantly in the production, warehouse distribution, transport and public sectors. Our services cover cleaning, security, maintenance, landscaping and recycling operations. At ISM we pride ourselves on having a strong emphasis on safety and high quality standards. Our colleagues are training to adopt the ISM 'can do' attitude and our experienced teams are focused on providing an excellent standard of personal customer service.

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Job Types: Full-time, Permanent

Pay: £35,000.00 per year

Benefits:

• Company events
• Company pension
• On-site parking
• Referral programme

Experience:

• Management: 1 year (preferred)

Work Location: In person