Team Manager (ICT)

Job Purpose:

To provide resilient, future-proof telco infrastructure that can ensure strong and stable connectivity/signal inside SM Malls, Hotels, and Subsidiaries and Affiliates; To grow and sustain revenue generated from telco infrastructure; To execute approved strategic directions; To ensure smooth flow of coordination and assistance between telcos, malls, and S&As.

Responsibilities:

• Develop revenue growth strategies and identify new opportunities through telecom infrastructure.
• Drive revenue enhancement initiatives, including events-related programs.
• Manage relationships with telecom providers and coordinate projects across malls and affiliated properties.
• Align stakeholder requirements and facilitate smooth project execution.
• Review and endorse IBS and Mall Wi-Fi projects.
• Lead project kick-off meetings, site inspections, and implementation monitoring.
• Ensure telecom services are operational before project openings.
• Track project progress, telco facilities, and infrastructure readiness.
• Evaluate mobile service proposals and oversee contract implementation.
• Coordinate the relocation or removal of telecom infrastructure during construction while minimizing project costs.

Qualifications:

• At least 5 years of managerial experience (in the telecommunications industry), preferably with an operations and sales background in a managerial capacity.
• Strong knowledge of networks, cybersecurity, cloud technologies, systems administration, and telecommunications.
• Experience in project management, vendor management, and ICT strategy development.
• Excellent leadership, communication, problem-solving, and stakeholder management skills.
• Willing to work in MOA Square, Pasay City .