Team Manager - Medical Coding

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

SUMMARY: As a Coding Team Manager, you will be responsible for team management, service delivery of day to day in coding functions to ensure customer satisfaction and to meet contractual SLA’s. Demonstrate leadership and take accountability. Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role.

• 13 plus years of experienced candidates with relevant experience Role is Medical Coding with a flair for technology
• Streamline core day to day operations in coding processes in the US Healthcare domain
• Formulate & implement strategic plans for new technologies & tools to support sustained profitable growth of the account
• Well versed in executing cost saving measures and modifications to achieve substantial reduction and work within the given budget/cost
• Responsible for project planning and all process documentation. It also involves being responsible for quality delivery and team performance.
• Prioritize work and deploy staff as required to ensure customer deliverables are met in regards to on-time delivery of service and quality of work
• Manage, train & develops a work environment that promotes high motivation and customer satisfaction
• Should have managed a team / group of 40 - 60 FTEs
• Provides assistance in developing coding practice standards and policies and suggests the appropriate trainings to improve the performance of the team.
• Managing client interaction and customer engagement, as well as coordinating with client and internal teams.
• Periodically review teams performance and recommend performance improvement plan wherever required
• Responsible for work allocation / distribution to the team and monitor the team work
• Create and maintain daily operational scorecards to track and report KPI’s; assist in volume forecast and capacity planning as required
• Generate and distribute management reports in accurate and timely manner
• Establish a strong relationship with Team Managers by demonstrating the gaps, trends & patterns identified during the data/report compilation
• Drive improvement projects on productivity, improve SLA’s and quality
• Ensure brand integrity through adherence to standards and procedures in an effort to attain established profitability goals and brand awareness in the market place
• Communicate with existing and prospective clients
• Identify & implement technology solutions that help in improving Coding efficiency.

QUALIFICATIONS:

• Looking for candidates with AAPC / AHIMA certified Coding certifications.
• Strong expertise with ICD, CPT, HCPCS & E/M coding and multi-speciality coding.
• Strong ability to interpret medical records of the patients in different specialties.
• Ability to communicate, have excellent interpersonal, listening skills and organizational skills.
• Strong ability to follow instructions and management directions, and to complete assigned administrative tasks on time and correctly
• Act as a liaison between the production team and the clients
• Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities.
• Solid verbal and written communication skills are required.

Position Level

Senior Associate

Country

India