Team Member - Assistant Manager

Family-owned indoor playground and café in the Lake Washington District in downtown Seattle. This job offers a unique set of skills that you can learn from working with children as well as working in a café setting. Each day is a little different but fast-paced. We host birthday parties, but we also have a dining room that is open for the public. We have a great team and we're looking to add new faces!

PlayDate is a place that believes you’re never too old to play! We strive to create a welcoming environment for kids to play and parents to relax.

PlayDate is seeking a few outgoing, self-driven, attention detail team members, and/or Aisistant Managers to to join our team!

Team Member Job description:

• Working with children and their favorite adults
• Simple line cooking
• Party hosting and attending to the needs of birthday parties
• Attending to the safety and security of visiting families

The Assistant Manager’s role at PlayDate is to contribute to the success of the store by leading a team of employees to create and maintain the PlayDate Experience for our customers. Most of the Managers time is spent supervising and directing a team of employee, making staffing decisions (i.e., training and controlling labor), ensuring customer satisfaction, product quality, and managing safety and security within the store.

Assistant Manager Job description:

• Manages with integrity, honesty, and knowledge that promote the culture, values, and mission of Playdate.
• modeling how a team works together and set a positive example for the team.
• demonstrates a calm demeanor during periods of high volume or unusual events.
• Displays a “customers come first” attitude by training and holding employees accountable for delivering legendary customer service.
• demonstrates clear communication with the staff.
• properly delegates job duties
• Communicates clearly, concisely, and accurately to ensure effective store operations.
• Train employees to follow protocols and operations set by upper management.
• Provides coaching and direction for the team to achieve operational goals.
• Manages a smooth transition between themselves and other managers coming on shift.
• Manages own breaks, as well as the breaks for employees.
• Constantly reviews the store environment to identify problems, concerns, and area of opportunity and provide coaching and direction to the team to achieve operational goals.

o Understands and executes WA break laws and rules surrounding minors.

o Solicits customer feedback to understand to help improve the customer experience.

o Uses all operational tools to plan for and achieve operational excellence in the store including controlling labor, cash management, inventory management, and product quality control.

o Employee development & team building providing employees with coaching, feedback, and developmental opportunities to build effective teams.

• Ensures employees adhere to legal and operational compliance requirements.
• Applicant must enjoy working with and around children.
• Must be able to work on their feet for extended periods of time, lift to 50 lbs, and twist and bend your body to ensure proper cleaning of the play structure.
• Have, or the ability to obtain, a MAST card and food handler’s card.'
• Stand for 6-10 hours
• lift up to 50 lbs
• Bend and crawl to ensure the cleanliness and safety of the play structure

Tips are typically $7-10/hr

Job Types: Full-time, Part-time

Pay: $21.30 - $24.00 per hour

Work Location: In person