Team Member

Great Service Starts with Great People

If you enjoy talking to people, solving problems and making someone’s day a little easier, you could be a great addition to our Manchester team.

You’ll support customers, answer questions and help them find the right products or services. No previous experience is required, we’ll give you the training and support needed to succeed.

Make a Difference Every Day

Your responsibilities will include:

• Welcoming customers and understanding their needs
• Providing clear product and service information
• Answering questions and resolving concerns
• Recommending suitable options
• Keeping customer information accurate
• Working towards service and team goals
• Sharing customer feedback
• Supporting colleagues during busy periods
• Representing the business professionally

What You’ll Bring

• A friendly and approachable personality
• Clear communication and strong listening skills
• A positive, customer-focused attitude
• Reliability and good organisation
• Confidence when solving problems
• The ability to work well in a team
• A willingness to learn and improve

Experience in customer service, retail, hospitality or sales is helpful but not essential.

Grow with the Team

We offer:

• Competitive base pay
• Full training and ongoing coaching
• Regular feedback and development
• Opportunities to build customer service and communication skills
• Recognition for individual and team achievements
• Potential progression into senior or leadership roles
• A supportive and energetic workplace

Ready to Join Us?

If you’re looking for a customer service role in Manchester where your personality and contribution will be valued, send us your CV.

We welcome applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process.

Pay: £14.00-£15.00 per hour

Benefits:

• Discounted or free food
• Flexible schedule
• Free parking
• On-site parking
• Paid training

Work Location: In person