Pleasure Wave
Team Member
1 month ago
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Important information
Contract type:
Permanent
Location:
Glasgow, UK
Work mode:
Onsite
Published on:
23 September 2026
What they need
Glasgow | Team Member | Full-time
You are the kind of person who naturally mucks in and keeps things moving when a shift gets busy. You prefer an active workday where you’re on your feet, working alongside a good group of people, and getting things done properly rather than watching the clock in a desk job.
If you want a dependable, full-time role in Glasgow where your effort is noticed and you can count on a steady routine with a supportive team, this position will be a great match. We are expanding our Glasgow team and are looking for a reliable, practical Team Member to support our daily operations across customer interactions, store presentation, and shift setups.
Day-to-Day Responsibilities
As a Team Member, you’ll be involved in a bit of everything to keep our day-to-day operations running smoothly. Your daily work will include:
- Assisting customers with basic enquiries and directing them to the right products or services.
- Helping with shift setups, preparing work areas, and making sure equipment is ready for the day.
- Unloading deliveries, checking incoming stock against manifests, and organizing storage spaces.
- Maintaining clean, safe, and tidy customer and team areas throughout your shift.
- Operating till platforms or check-in counters accurately during peak hours.
- Working closely with team leads to complete daily task lists and operational handovers.
- Gathering customer feedback or reporting floor issues promptly to supervisors.
- Supporting colleagues across different stations during busy periods to keep waiting times down.
Ideal Candidate Profile
We look for reliability, a strong work ethic, and a positive attitude toward teamwork rather than specific industry titles. We are looking for:
- High personal standards of punctuality, attendance, and team reliability.
- Clear, polite communication skills when talking to customers and team members.
- Comfort working active, floor-based shifts and keeping up with a steady pace.
- A practical, helpful attitude and willingness to pitch in wherever needed.
- Ability to follow straightforward operational procedures and safety guidelines accurately.
- Previous experience in retail, hospitality, customer service, warehousing, or team sports/activities is a plus, but not essential as full training is provided.
On-the-Job Learning & Progression
We make sure you learn the ropes properly so you feel confident in every part of the role.
Your induction will involve working side-by-side with an experienced colleague who will guide you through our daily checklists, health and safety standards, and customer service routines. You will have regular catch-ups with your shift supervisor to talk through how you’re finding things and where you’d like to build more skills. As you get comfortable with the daily rhythm, you’ll have opportunities to take ownership of specific shift duties, help train newer team members, or take on shift-lead responsibilities.
Benefits & Support
- Competitive base pay
- Performance-based bonuses
- Full initial training across all shift duties and safety standards
- Regular one-to-one coaching and practical feedback
- Practical experience across customer service and day-to-day operations
- Team social events and group incentives
- Recognition for high reliability and consistent work ethic
- Clear opportunities to take on broader shift responsibilities
Ready to Apply?
If you are looking for a reliable full-time role with a solid team in Glasgow, please send us your CV with up-to-date contact details. We review applications regularly and will contact suitable candidates for an initial phone chat.
Pay: £14.00-£16.00 per hour
Benefits:
- Free parking
- Gym membership
- On-site parking
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
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