Team Member

Position: Team Member | Location: Central Manchester | Rates: £14 – £16/hr

Candidate Perspective

If you are someone who thrives in an active setting, genuinely enjoys working as part of a close group, and likes the satisfaction of a clean, well-organized shift where everyone pitches in, you will settle in very quickly with us.

We operate a busy, high-footfall venue in Central Manchester that relies on reliable teamwork, efficient service, and friendly customer interaction. We are looking for a Team Member to join our floor crew and support daily service across customer areas, counters, and stock prep.

Responsibilities & Practical Duties

• Welcoming guests, taking orders at the counter, and handling cash or card payments efficiently.
• Preparing and serving food, beverages, or retail items according to our site operational standards.
• Maintaining clean customer areas by clearing tables, wiping down counters, and managing waste stations.
• Unpacking stock deliveries, organizing inventory in the storage room, and keeping prep areas replenished.
• Monitoring stock freshness, labels, and display presentation throughout the shift.
• Adhering strictly to health, safety, and hygiene regulations across all food handling or service spaces.
• Working closely with colleagues during peak busy rushes to keep customer wait times low.

What Fits This Position

Previous experience is a plus, but not essential as full training is provided. What matters most is a positive work ethic, good punctuality, and a straightforward approach to teamwork.

We welcome applications from candidates with transferable experience in hospitality, retail, customer service, leisure, or university group activities.

• Team Mindset: Willingness to support colleagues during busy periods and keep tasks moving.
• Friendly Manner: Polite, approachable communication style when interacting with visitors and staff.
• Punctuality: Dependable attendance for planned shift patterns, including rotating weekends.
• Practical Care: A clean, organized approach to maintaining customer-facing areas and workspaces.

Practical Training & Skill Building

You will be paired with a senior team member during your first few weeks to walk you through our daily floor routines:

• Floor Induction: Hands-on training covering customer service standards, till systems, and food/product safety.
• Shift Mentoring: Regular check-ins with shift supervisors to offer constructive guidance and answer questions.
• Future Progression: Opportunities over time to learn stock ordering, keyholding duties, or train as a shift supervisor.

Pay & Shift Package

• Pay Rate: £14 – £16 per hour (dependent on age and experience)
• Contract Options: Full-time and part-time hours available (16–37.5 hours per week)
• Perks: Full paid initial training, free shift meals/discounts, regular team social events, and clear internal routes to senior associate roles.

Next Steps

To apply, please send over your CV along with a short confirmation of your weekly availability. We assess applications on a rolling basis.

Pay: £14.00-£16.00 per hour

Benefits:

• Free parking
• Gym membership
• On-site parking

Work Location: In person