Team Member - Risk Systems

Key Result Areas Supporting Actions

Cost management (System & Communications)

• Monitor the flow of delinquent accounts into the Collections system.
• Verify that all accounts are properly categorized and actioned according to the defined collection strategy.
• Coordinate with relevant teams to address any system issues or discrepancies
• Plan and prepare for testing new methodologies or strategies to improve collection effectiveness
• Handle invoice payments, budget vs Actuals and budgeting for CollectionWorkz

Collection systems and Automation

• Gather requirements from stakeholders for the collection system.
• Coordinate with internal teams and external vendors to ensure alignment with project goals.
• Monitor project progress and identify any potential risks or delays.
• Configure collection systems to accommodate and execute these strategies effectively.
• Conduct regular reviews and adjustments to optimize strategy performance
• Manage, resolve and escalate any system issues and keep track of productivity loss

Compliance and audit

• Ensure that documentation is maintained in accordance with internal norms and regulatory requirements.
• Update any necessary documentation to reflect changes or updates in the collection system or vendor evaluations
• Document any modifications, updates, or configurations made to the system
• Address any queries or concerns related to documentation management, audit logs, or regulatory compliance

People Management

• NA