Team Members

16 Handles, one of the most iconic soft serve and frozen yogurt brands, is coming to Frisco, TX. At 16 Handles, frozen yogurt isn’t just a dessert; it’s an experience. Our menu features frozen yogurt, ice cream, vegan soft service, over 50+ toppings, specialty drinks, and more. With our constantly evolving flavor lineup and our inviting store designs, we strive to exceed expectations at every turn.

We are currently building a team for our new location and are looking for positive, energetic individuals to join us as Team Members and Shift Leads. If you are passionate about delivering exceptional service and want to be a part of something special in the community, this could be the perfect opportunity for you.

SUMMARY OF KEY RESPONSIBILITIES

• Responsibilities and essential job functions include, but are not limited to the following:
• Offer exceptional service to guests at all times.
• Welcome guests as they enter and guide them throughout the 16 Handles journey.
• Answer questions about nutritional information, allergens, and the self-serve process.
• Provide samples when requested.
• Maintain professionalism and a positive attitude.
• Promote new products, partnerships, and LTOs (limited time offerings).
• Respond to guest needs and resolve problems quickly and kindly.
• Prepare all products following proper procedures and recipes.
• Operate POS system to process cash and credit card transactions.
• Handle delivery platforms and process orders.
• Prioritize important tasks and manage time effectively.
• Adhere to brand standards and systems.
• Follow food safety and quality standards.
• Maintain the highest standards of cleanliness in all areas.

JOB SKILLS & QUALIFICATIONS

• Must be at least 16 years old
• Friendly, high energy, and outgoing personality
• Positive attitude and commitment to customer satisfaction
• Enjoy working in a fast-paced environment
• Ability to learn quickly and follow directions
• Ability to work in a team environment
• Commitment to a safe and clean environment
• Flexibility to work nights, weekends, and holidays
• Capable of counting money and making change (knowledge of POS and cash handling procedures a plus)
• Experience in a quick service environment a plus

Job Types: Full-time, Part-time

Pay: $9.00 - $10.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person