TeamViewer Administrator

Job Title : TeamViewer Administrator

Experience : 4-8yrs

Location : Noida

Mandatory Skills

• TeamViewer Tensor Administration
• Microsoft Intune
• Windows & macOS Administration
• Remote Desktop Support
• Conditional Access Management
• Active Directory / User Access Management
• Endpoint Management
• Network Troubleshooting
• Incident, Service Request, Change & Problem Management
• Documentation and Knowledge Management

Key Responsibilities

• Manage mass deployment of TeamViewer Tensor clients across Windows, macOS, and mobile devices using MSI packages and Microsoft Intune.
• Administer enterprise users, groups, permissions, and access rights.
• Create and enforce centralized configuration policies across corporate endpoints.
• Configure and maintain Conditional Access policies based on IP addresses, locations, user groups, and devices.
• Monitor security logs, encryption settings, and compliance requirements.
• Review connection reports and audit logs to ensure complete traceability of remote access activities.
• Monitor connection performance and troubleshoot network, firewall, routing, and connectivity issues.
• Handle incidents, service requests, changes, and problem management activities as per ITIL processes.
• Create and maintain SOPs, knowledge base articles, and operational documentation.
• Collaborate with infrastructure, security, and support teams to ensure secure and efficient remote support services.