Castillo Business Outsourcing - Sapient
Tech Account Representative - Fresh Grad Welcome
23 days ago
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Important information
Contract type:
Permanent
Location:
Cebu City, 6000 Cebu, Philippines
Work mode:
Onsite
Published on:
2 October 2026
What they need
TECH ACCOUNT REPRESENTATIVE
Location: Cebu City
Employment Type: Full-Time
Work Setup: On-Site
Experience Required: No experience required
Job Description
We are looking for motivated and customer-oriented individuals to join our team as Tech Account Representatives. This is an excellent opportunity for fresh graduates and applicants with no prior work experience who are interested in starting a career in the technology and customer service industry.
As a Tech Account Representative, you will assist customers with their concerns, provide accurate information and technical assistance, and ensure a positive customer experience.
Qualifications
- Senior High School graduate
- High School graduate under the old curriculum are also welcome to apply
- No prior work experience required
- Good communication and interpersonal skills
- Basic computer and technical knowledge is an advantage
- Willing to work on-site in Cebu City
- Willing to work full-time, including shifting schedules if required
- Customer-oriented, responsible, and willing to learn
Key Responsibilities
- Handle customer inquiries and concerns through phone, chat, or other communication channels
- Provide basic technical assistance and troubleshooting
- Explain products, services, and technical information clearly to customers
- Document customer interactions and concerns accurately
- Follow company procedures and service standards
- Maintain professionalism and provide excellent customer service
Why Join Us?
- No experience required
- Training and support provided
- Career opportunities in the technology and customer service industry
- Full-time employment
- Work on-site in Cebu City
Start your career with us today!
Apply now for the Tech Account Representative position.
Pay: Php14,000.00 - Php26,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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