Tech & Ops Analyst

We are working with a Singapore-based investment firm to hire a Tech & Operations Analyst. Our client invests in technology businesses and works closely with its portfolio companies through a small, hands-on team.

The role

You will build and maintain internal tools and coordinate technology risk and compliance activities. The role combines hands-on development with project management, working closely with an external compliance advisor and an outsourced IT provider. Over time, you will also provide light-touch technical support to portfolio companies.

Role focus

• Internal tools & product (60-70%): build and maintain internal systems as the primary owner.
• Technology risk coordination (30-40%): project-manage and track activities, supported by external subject-matter experts.
• Portfolio company support: provide light-touch technical guidance on request, with this aspect expected to grow over time as capacity allows.

Internal tools & product

• Take over the build-out and ongoing maintenance of an internal CRM currently in active development.
• Maintain and extend the internal technology stack, including AI-enabled systems, databases, automations and connectors across core productivity and collaboration tools.
• Build small internal tools and workflows to support the investment and fund operations teams.
• Own data hygiene across systems, working with the portfolio and fund operations teams.

Technology risk coordination

• Manage technology activities on the compliance calendar: drive progress, follow up with owners and ensure supporting evidence is filed. The compliance advisor provides subject-matter expertise, while the outsourced IT provider manages day-to-day IT operations.
• Build and maintain the technology asset inventory, keeping it current as tools are added or retired.
• Extend multi-factor authentication coverage across platforms and document completion.
• Coordinate periodic user access reviews and penetration testing with the IT provider.
• Track monthly IT monitoring reports covering backups, patching and vulnerabilities, and escalate exceptions.
• Maintain an AI use register documenting tools, data flows and approvals.
• Prepare the technology section of the quarterly board report on IT and cybersecurity.
• Produce first-pass technology risk reviews of new tools, SaaS products and vendors before onboarding, for partner sign-off.

Portfolio company support

• Provide light-touch technical guidance to portfolio companies on request, including tooling choices and technical introductions.
• Take on a larger portfolio support remit over time as capacity allows.

Requirements

• A technical background in computer science, engineering or equivalent hands-on experience.
• Ability to build and ship using a modern web stack, such as React or similar, with cloud platforms such as Vercel and Supabase.
• Comfort with SaaS administration and no-code/low-code tools, such as Airtable and automation platforms.
• Strong organisation and ability to work independently, including following up with stakeholders to completion without formal authority.
• Clear written English and the ability to produce documentation that auditors or regulators can follow.
• Experience in financial services, regtech or with Monetary Authority of Singapore (MAS) requirements is a plus, but is not required.

Kaishi Partners (EA No. 16C8316) was set up to meet the recruitment demands of the fast growing South-East Asia technology community - an expansion led by the Singapore government’s ‘Smart Nation’ vision.

Our clients span from cutting edge start-ups to global brand names; venture capital to innovation labs; e-commerce platforms to fintech disruptors.

If you’re a company anywhere on the spectrum from seed to IPO, or a candidate looking to play your role in making Singapore the next Silicon Valley, then Kaishi are the partner to advise you.