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Tech Helpdesk Specialist ( Metro Manila)

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Onsite

Tech Helpdesk Specialist ( Metro Manila)

Asticom Technology Inc

Tech Helpdesk Specialist ( Metro Manila)

2 months ago

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Important information


Contract type:

Permanent

Salary:

₱300,000 – ₱420,000 / year

Location:

Metro Manila, Philippines

Work mode:

Onsite

Published on:

9 August 2026

What they need


  • About the Role: Provide remote technical support and account setup for online signature platforms and document tools.

  • Key Responsibilities:

    • Manage user administration, platform security, and single sign-on settings.
    • Troubleshoot integration errors, webhooks, and automated document routing workflows.
    • Assist internal teams with custom template design and contract workflow rules.
  • Qualifications:

    • 3+ years of technical support or administration experience with e-signature platforms (DocuSign / CLM).
    • Basic knowledge of APIs, webhooks, and browser-side troubleshooting.
  • Work Setup: Night Shift | 100% Work From Home (WFH)

  • Perks & Benefits:

    • 100% Remote / Work From Home Setup
    • Night Shift Differential
    • HMO Coverage from Day 1
    • Government Benefits (SSS, PhilHealth, Pag-IBIG)
    • 13th Month Pay & Internet Allowance

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