Tech Lead

Job highlights

• . Should have an understanding on the webservice and batch processing
• The candidate should have a minimum of 8+ years of experience in L2 support
• . An ideal candidate should possess proficiency in Java programming,SQL requests,and Oracle Databases
• . Good knowledge in Windows application
• Relevant Experience .

Mandatory Skills

L2 Support experience

Java

HTML

Oracle

Linux

Office tools

Education Qualifications

BE/ B.Sc/ MCA / M.Sc / M.Tech in Software Engineering or Information Science

Technical Skills

• The candidate should have a minimum of 8+ years of experience in L2 support.

• Should have at least 2 years of experience in leading a team.

• An ideal candidate should possess proficiency in Java programming, SQL requests, and Oracle Databases.

• Should have an understanding on the webservice and batch processing.

• Experience in monitoring tools such as Kibana, Splunk, ServiceNow and Dynatrace.

• Proficiency in functional and technical architecture.

• Analyze and deep dive into subjects independently, report and pilot actions of several transversal terms (Dev, Indus, DBA, Business and other IT teams).

• Experience in customer centric approach to understand technical issues, resolve at each stakeholder level.

• Inquisitive in spirit and should possess an ability to deep dive into issues and provide solutions in ensuring the best user experience.

• Good knowledge in Windows application.

Soft Skills

• Proficiency in English with excellent communication both written and verbal

• Good attitude,commitment and integrity

Relevant Experience

• Experience should be in software engineering roles (technical), such as a developer, L2 support engineer or equivalent