Tech Lead - SAP Basis

Job highlights

• Maintain and improve the operational model of our Workload Automation Tool (preferably Redwood and from other providers,e.g
• Experience on S / 4 HANA and Cloud Enviroment preferably Microsoft AZURE . System refresh,System copy,SAP Backup & Recovery . SAP Support Pack upgrades,SAP Kernel upgrades and deployment of Add-on components using SPAM / SAINT

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

Further information at ZEISS India .

• For our new and state-of-the-art SAP Datacenter in the Microsoft Azure environment need Senior Workload Automation Expert for taking over the global operation of our new and modern Automation and Monitoring Center.

• Member of the CIT India Digital Core (DOI) with focus on SAP

• Ensuring appropriate technical system documentation

• Implement service requests by executing data reloads, performing administrative tasks, making minor application changes

• Implement changes to local / regional applications

• Proper daily handover to Germany, Management of incidents, resolve technical incidents focusing on world wide users

• SAP workload automation expert with SAP Basis 5+ years of experience

• Delivery of the global (EMEA, APAC, AMER) and business critical Workload Automation services, ensuring alignment with business demand and within agreed SLAs.

• Ensure the delivery of the SLA 1 Class Support for the Workload Automation Service.

• Maintain and improve the operational model of our Workload Automation Tool (preferably Redwood and from other providers, e.g. Broadcom UC4).

• Leading Migration Projects in the Workload Automation domain.

• Keep documentation up to date, ensure there is connection/process between all services and minimal overlapping between services delivered within different teams in Workload Automation domain.

• Identify potential risks to service delivery and develop strategies to mitigate these risks, ensuring business continuity and minimal disruptions.

• Continuously assess and enhance Workload Automation processes, implementing best practices and standards to optimize service delivery efficiency.

• Keep close contact with external parties associated with the Workload Automation domain.

• Drive the Workload Automation strategy - bring service overview to the table, follow and steer service transformation where needed

• Develop and communicate work instructions within the Workload Automation domain

• Design and develop technical and operational processes in the Workload Automation domain.

• SAP Basis expert with 5+ years of experience in SAP Basis.

• Experience on S/4 HANA and Cloud Enviroment preferably Microsoft AZURE

• System refresh, System copy, SAP Backup & Recovery

• SAP Support Pack upgrades, SAP Kernel upgrades and deployment of Add-on components using SPAM/SAINT

• Further development and automation of the products and services used

• Operation and monitoring of data center and cloud structures (SAP systems, databases, operating systems, networks)

• Monitoring and optimization of the SAP systems, databases, operating systems and networks in operation with regard to performance, availability and stability

• 2nd and 3rd level analysis and troubleshooting as well as processing of requests from internal partners

• Provision of commissioned data center and cloud solutions to internal partners

Your ZEISS Recruiting Team:

Saptarshi Chowdhury

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