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Tech Lead (Site Reliability Engineering)

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Onsite

Tech Lead (Site Reliability Engineering)

London Stock Exchange

Tech Lead (Site Reliability Engineering)

Skills

SQL QueriesDockerAWS LambdaMicrosoft Azure Cosmos DBJenkinsDatadogMachine LearningAWSGitHubKubernetesWorkdayPerformance ManagementComplianceTerraformAzure

2 months ago

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Important information


Contract type:

Permanent

Location:

Nottingham, UK

Work mode:

Onsite

Published on:

13 August 2026

What they need


  • We are seeking an accomplished and forward-thinking technical leader to join our Risk Intelligence organisation as the Tech Lead – Site Reliability Engineering (SRE) for the Risk Screening Product Line
  • Based in Nottingham, UK, this role will lead the reliability engineering function for critical Screening applications supporting the EMEA region
  • The successful candidate will be accountable for ensuring the availability, scalability, performance, and security of business-critical platforms while driving operational resilience and service excellence across a complex, cloud-native technology landscape
  • As a key technical leader, you will combine deep expertise in Site Reliability Engineering, cloud operations, and modern software delivery practices with a passion for building high-performing engineering teams
  • You will lead reliability strategies, incident management, automation initiatives, and continuous improvement efforts, while partnering closely with product, engineering, and business stakeholders to align technology outcomes with organisational objectives
  • This role offers an exciting opportunity to influence engineering culture, mentor and develop talent, and establish best-in-class operational practices within a growing and innovative UK-based technology organisation
  • Technical Ownership for Identity & Fraud Platforms:
  • Lead 24×7 reliability operations for Screening services, ensuring uptime, performance, and compliance across WC1 and World Check verify Applications
  • Define and implement SLOs, SLIs, and error budgets; maintain reliability scorecards and drive improvements through engineering backlogs
  • Act as Major Incident Commander during critical outages; lead blameless post-incident reviews and ensure learnings are institutionalized
  • Drive automation-first mindset across incident response, deployment, compliance, and observability
  • Collaborate with product and engineering teams to embed non-functional requirements and secure-by-design principles into delivery pipelines
  • Co-own cloud reliability roadmap with platform teams; standardize tooling for observability, ITSM, and incident communication
  • Ensure DR readiness, runbook quality, and resilience patterns are consistently applied across services
  • People Leadership:
  • Lead and mentor a team of SRE engineers, fostering a culture of ownership, learning, and engineering excellence
  • Drive career development, performance management, and technical capability growth across the team
  • Collaborate with HR and Talent teams to build local hiring pipelines and support workforce planning
  • Promote well-being and psychological safety within the team; ensure compliance with health and safety standards
  • Represent Nottingham site in global SRE forums; contribute to offshore strategy and location planning
  • Partner with vendors and staffing partners to manage workforce augmentation and ensure delivery quality
  • Support BCP/DR planning and ensure site-level operational readiness for critical events- Empathetic and inclusive leader, committed to team well-being and growth
  • Familiarity with observability platforms (Datadog, BigPanda, OpenTelemetry)
  • Excellent communication and stakeholder management skills; ability to influence across technical and business domains
  • Hands-on experience with container orchestration (Kubernetes, Docker)
  • Experience working with identity platforms and/or fraud detection systems
  • Strategic thinker with a bias for action and accountability
  • Strong understanding of SRE principles (SLOs, SLIs, error budgets, incident response)
  • AWS Lambda, ECS, RDS, CloudWatch
  • Calm and structured under pressure; able to lead teams through high-stakes incidents
  • Strong analytical mindset with a focus on measurable outcomes and continuous improvement
  • Committed to continuous learning and knowledge sharing
  • Proficiency in CI/CD pipelines and infrastructure-as-code tools (Terraform, GitHub Actions, Jenkins)
  • Strong collaborator who builds trust across teams and geographies
  • 8+ years in production operations, SRE, or DevOps roles, with at least 3+ years in a people management capacity
  • Proven experience managing cloud-native services on Azure and AWS, including: Azure SQL, Cosmos DB, Application Gateway, Key Vault, Storage, DNS, Load Balancer, Virtual Machines, Azure Machine Learning, Sentinel
  • Passionate about engineering excellence, automation, and reliability

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