Tech Lead(Design & Development)_Gurgaon

Tech Lead

Experience: 9- 13 years | Location: Gurugram

Were building an AI-native omnichannel dialer platform to transform how businesses engage with customers. As Tech Lead, youll spearhead architecture, guide a talented engineering team, and ensure delivery of scalable, secure, and innovative solutions.

What You’ll Do

Lead design & development of our AI-powered omnichannel dialer platform.

Architect scalable SaaS systems using modern full-stack and cloud technologies.

Drive CRM integrations (Salesforce, HubSpot, Zoho) & ensure compliance (DNC, GDPR, TCPA).

Build real-time monitoring, analytics & reporting dashboards for managers and supervisors.

Champion DevOps: CI/CD pipelines, containerization (Docker, Kubernetes), automated testing.

Mentor developers, enforce coding standards, and lead sprint delivery.

Collaborate with Product, AI, and Telephony teams to deliver cutting-edge features.

Primary Skills (Must-Have)

Strong experience in Node.js, React.js, and modern JavaScript/TypeScript.

Solid database expertise: PostgreSQL, MongoDB/Redis (preferred).

Proven SaaS architecture experience on AWS/GCP/Azure.

Hands-on with CI/CD pipelines, Docker, Kubernetes, GitHub/GitLab.

Excellent problem-solving, architecture, and leadership skills.

9-13 years in software development, including 3+ years leading teams.

Interested candidates please connect on Sonali - 8879984232 OR Share updated resume on [email protected]