Tech Operations Specialist

Who you are

• This is a hands-on, technical role that could be a great fit for AV technicians, audio enthusiasts, studio assistants, IT support professionals, or anyone who enjoys working with technology, troubleshooting problems, and figuring things out quickly
• You're tech-savvy, hands-on, and comfortable learning and working with different types of recording equipment
• You're a quick, persistent problem-solver who enjoys troubleshooting and figuring out why something isn't working
• You can follow detailed technical instructions and established playbooks accurately and consistently
• You're detail-oriented and understand the importance of reliable equipment setup and recording quality
• You can stay calm under pressure, troubleshoot methodically, and know when to escalate issues
• You're dependable, organized, and comfortable working in a fast-paced production environment
• Experience with audio/video recording equipment, AV support, studio operations, or technical troubleshooting is a plus
• Familiarity with Zoom recorders, Insta360 cameras, DJI Mic systems, Sennheiser equipment, or multichannel audio recording is a plus
• Stand and walk for extended periods throughout the workday
• Carry approximately 20-30 pounds of field equipment between sets
• Occasional evening and weekend availability required

What the job involves

• HumanSignal is looking for a Tech Ops Specialist in the Hoboken area to support the technical setup and operation of scripted audio and video recording sessions
• You'll work with cameras, microphones, audio recorders, and other production equipment, following established playbooks to ensure recordings are captured accurately, consistently, and without unnecessary interruptions
• Set up and operate audio and video recording equipment according to established production playbooks and technical guidelines
• Work with equipment such as condenser and dynamic microphones, Sennheiser systems, Zoom F3 and H3-VR recorders, DJI Mic systems, and Insta360 cameras
• Perform pre-session technical checks to verify equipment connections, recording levels, microphone placement, camera framing, and overall recording readiness
• Monitor audio and video recordings throughout sessions, identifying potential issues before they affect recording quality
• Troubleshoot technical problems as they arise, working quickly and persistently through established troubleshooting steps to minimize downtime
• Follow standardized recording procedures, equipment configurations, and quality checks to maintain consistency across sessions
• Manage recording files, verify successful transfers and backups, and follow established data offload and equipment reset procedures
• Keep equipment organized, charged, maintained, and ready for upcoming sessions
• Work closely with the Director and Scene Assistant to support timely setup, scene transitions, and uninterrupted filming
• Document recurring technical issues, communicate challenges, and flag opportunities to improve existing playbooks and workflows
• Contract Duration: To be confirmed during the recruitment process
• Up to 40 hours per week

Benefits

• Work from Anywhere
• Equity Options
• Inclusive Culture & Environment
• Annual Team Offsite
• Time off & Vacation