Tech Services Supervisor

Position Summary

Supervise, motivate, and lead a team of employees to ensure the facility and machines are in safe efficient working order. Plan, assign, and monitor the maintenance of repairs with sustainability. Continually assist in advancing an effective preventative maintenance program. Ensure smooth and consistent operation of molding machines, support equipment, forklifts and all facility/building maintenance required in the running of a manufacturing facility. Experience and skill in the maintenance field, primarily in Plastics molding. Must have strong skills in troubleshooting and directing the repair of electrical, hydraulic, pneumatic, and mechanical problems. Have a solid background in leadership with excellent verbal skills. On-call 24 hours a day 7 days a week.

You have the responsibility as an employee at Buckhorn to make a good quality product to exceed our customer expectations. You have the authority and responsibility to initiate recommendations to resolve problems and continuously improve our Quality Management. Total Quality Management involves all employees at Buckhorn to be dedicated to participating in improving our processes, our products, and our culture. Quality product starts and ends with you! Take pride in your work by providing a clean & functioning product for our customers.

Duties and Responsibilities

The duties listed below are not all inclusive of the work that will be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

• Plans and coordinates work, trains, motivates, monitors, and evaluates performance of maintenance personnel; ensures their ability to safely work and operate equipment; counsels, documents, and disciplines as necessary.
• Supervise the Technical Service department employees to oversee maintenance repairs, mold changes and other technical services performed on the shift. The necessary supplies are available, and the repairs are done on a timely basis.
• Identify and secure resources for project tasks.
• Manage and development schedules to complete projects on time and within budget, while delivering reliable and high-quality results.
• Communicate and manage project status and serve as the primary interface with operations when required.
• Drive problem resolution by identifying project risks and provide plans to mitigate those risks. Maintain action registers for projects.
• Assist with maintaining the PM/repair database as required by ISO procedures.
• Make necessary repairs and coordinate preventive maintenance on the molding machines, support equipment, forklifts, and building / grounds to ensure the continued operability and proper maintenance of all. Ensure all equipment meets OSHA standards for Safety and proper operation.
• Responsible for the inspection of new machinery to ensure it has been properly serviced before being put into operation.
• Maintain and continue to improve 5S within the facility.
• Interact with suppliers to receive the best pricing and quality.
• Interact with other departments and molding facilities in scheduling of machinery and resources.
• Active role with new product testing and interaction with external and internal suppliers.
• Provides analysis and recommended solutions to the manufacturing process.
• Research and study advanced technology and manufacturing procedures in relation to department.
• Work safely to prevent on-the-job injuries by following Buckhorn policies and OSHA Standards.

Education and Experience

• Five plus years’ experience and skill in the maintenance field, primarily in plastics molding
• Must have strong skills in troubleshooting and directing the repair of electrical, hydraulic, pneumatic, and mechanical problems; required.
• Have a solid background in leadership with excellent verbal skills.
• Must be self-motivated, take ownership of projects, and work efficiently to meet short timelines.
• Must have the ability to drive projects independently.
• Must be proficient with a Computerized Maintenance Work Order system, Excel, and Microsoft Project.
• Proficient computer skills and an in-depth knowledge of Microsoft Office.
• Associate degree preferred.

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to walk, climb or balance, and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 49 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.

Work Environment

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is usually exposed to fumes or airborne particles. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to extreme heat and the risk of electric shock. The noise level in the work environment is usually loud.