Tech Support Expert

Resumen

We’re looking for a Tech Support Expert to join our team in a role focused on delivering precise, reliable, and high-quality technical support. You will assist users with technical inquiries, identify root causes, and provide clear guidance to ensure smooth system usage and issue resolution. You will also manage sensitive information with discretion, accurately document cases, and stay aligned with internal processes and technical updates to ensure consistent and effective support.

Responsabilidades

Who You Are:

• A detail-oriented solver who enjoys analyzing technical situations and delivering structured solutions.
• A technically curious person who stays up to date with tools, platforms, and processes through ongoing learning.
• A clear communicator with advanced English skills, who’s able to explain technical concepts in a concise and user-friendly way.
• A proactive and organized team player, confident in managing tasks independently while collaborating effectively.

Requisitos

Let’s Talk About Benefits:

• Break time just got better with a S/150 snack bonus.
• Earn an additional up to 15% performance bonus* based on results and consistency.
• Enjoy a meal card* to support your daily routine.
• Work in a professional and well-equipped environment.
• Access stable compensation, benefits, and structured processes designed for long-term growth.
• Enjoy consistent pay with full coverage and benefits because we’ve got your back.

*Terms and conditions apply.

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!